Microsoft AZ-720 : Troubleshooting Microsoft Azure Connectivity

  • Exam Code: AZ-720
  • Exam Name: Troubleshooting Microsoft Azure Connectivity
  • Updated: Sep 13, 2026     Q & A: 121 Questions and Answers

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About Pass4guide Microsoft AZ-720 Sure Pass Exam

Exam AZ-720: Troubleshooting Microsoft Azure Connectivity

Candidates for this exam should have experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits. They must be able to use available tools to diagnose issues related to business continuity, hybrid environments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), access control, networking, and virtual machines connectivity.

Passing score: 700. Learn more about exam scores.

Part of the requirements for: Microsoft Certified: Azure Support Engineer for Connectivity Specialty

Download exam skills outline

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/az-720

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Skills measured

  • Troubleshoot business continuity issues (5–10%)
  • Troubleshoot hybrid and cloud connectivity issues (20–25%)
  • Troubleshoot Platform as a Service issues (5–10%)
  • Troubleshoot networks (25–30%)
  • Troubleshoot authentication and access control issues (15–20%)
  • Troubleshoot VM connectivity issues (5–10%)

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Following are some reference material for actual Microsoft AZ-720 exam test

Microsoft AZ-720 Exam Syllabus Topics:

SectionWeightObjectives
Troubleshoot Platform as a Service (PaaS) Issues5-10%- Troubleshoot PaaS integration issues
  • 1. Service Endpoint issues
  • 2. Azure Private Link issues
  • 3. Private Endpoint issues
- Troubleshoot PaaS services
  • 1. Azure Storage issues
  • 2. Azure App Service issues
  • 3. Azure SQL connectivity issues
Troubleshoot Networks25-30%- Troubleshoot routing and traffic control
  • 1. Route tables
  • 2. Traffic Manager issues
  • 3. User-defined routes
- Troubleshoot load-balancing issues
  • 1. Application Gateway
  • 2. Azure Load Balancer
- Troubleshoot network security groups
  • 1. Flow log analysis
  • 2. NSG rule validation
- Troubleshoot Azure network security issues
  • 1. Network security analysis
  • 2. Traffic inspection
- Troubleshoot Azure Firewall issues
  • 1. Firewall rule configuration
  • 2. Traffic filtering issues
- Troubleshoot latency issues
  • 1. Performance bottleneck analysis
  • 2. Network latency diagnostics
Troubleshoot Business Continuity Issues5-10%- Troubleshoot recovery issues
  • 1. Troubleshoot file recovery from Azure VM backups
  • 2. Troubleshoot restore issues
  • 3. Troubleshoot hybrid recovery scenarios
  • 4. Troubleshoot Azure Site Recovery issues
- Troubleshoot backup issues
  • 1. Troubleshoot Azure Backup agent issues
  • 2. Troubleshoot Azure Backup Server issues
  • 3. Troubleshoot Azure VM backup issues
  • 4. Troubleshoot scheduled backups
  • 5. Review and interpret backup logs
Troubleshoot Hybrid and Cloud Connectivity Issues20-25%- Troubleshoot virtual network connectivity
  • 1. VNet peering connectivity issues
  • 2. Hub-and-spoke VNet issues
  • 3. VPN gateway transit issues
  • 4. Global VNet peering issues
- Troubleshoot Azure ExpressRoute connectivity
  • 1. Route validation and configuration
  • 2. Peering configuration validation
  • 3. Route filtering issues
  • 4. ExpressRoute circuit reset
  • 5. Latency troubleshooting
- Troubleshoot point-to-site VPN connectivity
  • 1. RADIUS authentication issues
  • 2. Windows VPN client issues
  • 3. macOS VPN client issues
  • 4. OpenVPN client issues
  • 5. Certificate-based VPN issues
  • 6. Microsoft Entra ID authentication issues
- Troubleshoot name resolution issues
  • 1. Domain delegation issues
  • 2. Azure-provided name resolution
  • 3. Custom DNS server issues
  • 4. DNS audit log analysis
  • 5. Public DNS record issues
  • 6. Azure Private DNS issues
Troubleshoot Authentication and Access Control Issues15-20%- Troubleshoot Microsoft Entra authentication
  • 1. Multi-factor authentication issues
  • 2. Authentication failures
  • 3. Password reset issues
- Troubleshoot authorization issues
  • 1. Permission and access problems
  • 2. RBAC issues
- Troubleshoot hybrid authentication
  • 1. Federation issues
  • 2. Microsoft Entra Connect issues
Troubleshoot VM Connectivity Issues5-10%- Troubleshoot Azure Bastion
  • 1. Bastion connectivity issues
- Troubleshoot Just-In-Time VM access
  • 1. JIT configuration issues

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