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Following are some reference material for actual Avaya 3302 exam test

Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. Which Communication Manager (CM) ports must be enabled for Avaya Contact Center Control Manager (ACCCM) to connect with CM?

A) 4022 or 4023
B) 5060 or 5061
C) 65534 or 65535
D) 5022 or 5023

2. A customer has deployed Avaya Contact Center Control Manager (ACCCM) with an Avaya Call Management System (CMS) solution. They would like to give their agents the ability to change their skill assignments without breaking the user permission level. How would you best match the key capabilities that the customer requires?

A) Assign agentsinto an extension group.
B) Assign agents into organization chart teams.
C) Allow agents to change their skill assignments.
D) Assign agentsinto ACCCM virtual groups.

3. You have deployed Avaya Contact Center Control Manager (ACCCM) with a
Communication Manager (CM) solution. When you attempt to synchronize information from the CM to the ACCCM server, you receive message indicating that there is a problem connecting to the server.
Which statement describes a solution to the connectivity problem?

A) Verifythat the CM IP address is correct in the Sys Pa rams tab under the CFG tab.
B) Verify that the CM IP address and username/password are correct in t ho CM tab under the CFG tab.
C) Verify that the "exportto external system" box is chocked in the permissions tab.
D) Verify that the CM port is correct in the permissions tab.

4. A customer plans to integrate Avaya Contact Center Control Manager (ACCCM) with Active Directory. Which statement describes the ACCCM requirement that is mandatory for connectivity?

A) The LDAP Port must be 636.
B) Provisioning servermust run with Administrative Domain Account.
C) Windows servermustbe 2008 R2 64-bit.
D) The ACCCM server must be a member of the domain or a trusted domain.

5. The customer will be using Avaya Contact Center Control Manager (ACCCM) to manage their Avaya Call Recording server. Which three pieces of information must you have to configure the connector? (Choose three.)

A) Web Service Username
B) Database Name
C) Database Login ID
D) Call RecorderWeb Service URL
E) Version Number

Solutions: