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Following are some reference material for actual Avaya 3305 exam test
| Section | Objectives |
|---|---|
| System Administration and Maintenance | - System monitoring and troubleshooting - Logging, reporting, and performance tuning - User, role, and security management |
| Integration and Deployment | - Integration with SIP, IVR, and external systems - Deployment best practices - Backup and recovery procedures |
| Proactive Outreach Manager (POM) Implementation | - Campaign setup and management - POM installation and configuration - Outbound dialing strategies and rules |
| Avaya Aura Experience Portal Architecture and Components | - System architecture and core components overview - Media processing and call flow basics - Integration with Avaya Aura platform |
1. A/hen configuring a scheduled report on the Avaya tie types may be selected? (Choose three)
A) .pdf (Portable Document Format)
B) .xls (Microsoft Excel)
C) .jpg (Digital Image)
D) .doc (Microsoft Word)
E) .csv (Comma separated value)
2. On an existing Avaya Proactive Outreach Manager (POM) server, what three are required when configuring a voice campaign? (Choose three)
A) sufficient voice ports and POM CCA licenses
B) an existing contact strategy
C) an existing contact attribute
D) the Call Classification Analysis (CCA) timeout to be used
E) the IP of the POM server
3. What determines the number of licenses that are used for a given Proactive Outreach Manager (POM) campaign?
A) the POM Campaign Manager
B) the POM Campaign Director
C) the Campaign Strategy
D) the Priority of the Campaign
4. Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration POM Monitor screen and they observed a message "Resource temporarily Unavailable."
Which two steps would you take to identity the cause of this message? (Choose two)
A) Verify that the WebLM license is not expired arid verify if you have configured the required number
B) Verify that the Short Message Service (SMS) server is not down.
C) Verify that the text-to Speech (TTS) Speech Server is working and is licensed correctly
D) Verify that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM)
E) Verify that the Media Processing Platform (MPP) is operational
5. Before installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) system Unit will perform voice campaigns, which three features must be enabled or configured on the AAI P? (Choose three)
A) H.323 or SIP ports configured and in service.
B) A remote database.
C) The correct number of AAEP and POM licenses for features required.
D) A separate application server is required to run POM applications.
E) Adequate telephony ports are available on the AAEP equal to or greater than number of POM ports.
Solutions:
| Question # 1 Answer: A,B,E | Question # 2 Answer: A,B,C | Question # 3 Answer: D | Question # 4 Answer: A,E | Question # 5 Answer: A,C,E |
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