Novell 50-658 : Service and support

  • Exam Code: 50-658
  • Exam Name: Service and support
  • Updated: Aug 16, 2026     Q & A: 174 Questions and Answers

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Novell 50-658 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Novell Support Concepts & Methodology25%- Service level agreements and support models
- Troubleshooting methodology
- Support resources and knowledge base
Topic 2: Network & Connectivity Support15%- Client connection issues
- Protocol configuration and diagnostics
- IPX/IP communication troubleshooting
Topic 3: NetWare Server Troubleshooting30%- Startup and boot issues
- File system and volume problems
- Memory and performance tuning
Topic 4: eDirectory & NDS Support20%- eDirectory health and repair
- Partition and replica management
- Replication and synchronization issues
Topic 5: Advanced Support & Maintenance10%- Backup and recovery procedures
- Patch and update management
- Diagnostic tools and utilities

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