Salesforce Arch-301 : Salesforce Certified B2B Solution Architect

  • Exam Code: Arch-301
  • Exam Name: Salesforce Certified B2B Solution Architect
  • Updated: Jun 02, 2026     Q & A: 113 Questions and Answers

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Following are some reference material for actual Salesforce Arch-301 exam test

Salesforce Certified B2B Solution Architect Sample Questions:

1. Universal Containers (UC) wants to ensure its field technicians are interacting with customers in a professional manner. The sales department already uses a third-party survey tool.
Which action should a Solution Architect recommend for UC to enab4e service managers to track customer satisfaction based on the technician and the job?

A) Select an AppExchange app that sends a survey to each customer after a work order is completed.
B) Use the existing survey tool by integrating the responses to the Service Appointmentand Service Resource record.
C) Build a Salesforce Survey to send out after each service appointment and integrate that data with the third-party survey tool.
D) Use the existing survey tool by integrating the responses to Case number and User record.


2. Universal Containers (UC) is implementing a SalesforceB2B multi-cloud project with large volumes of data and daily transactions from multiple third-party systems via multiple integrations. UC is looking at transactions of more than 1 million records a week and, in higher seasons, 10 million records a week. UC has made the decision to get a full copy sandbox to use to test all of its third-party integrations across its multiple clouds. UC has also invested in MuleSoft and the Anypoint Platform as the single enterprise service bus for all of the third-party data going into Salesforce.
Which type of performance testing should a Solution Architect recommend for testing data at scale on this project?

A) Perform page load testing against production after go live.
B) Perform unit testing against the full copysandbox codebase before go live in production.
C) Perform API load test against the full copy sandbox before go live.
D) Perform API load test against the partial copy sandbox before go live.


3. Universal Containers (UC) currently has Sales Cloud, Revenue Cloud, and Marketing Cloud Account Engagement within its existing Salesforce environment and is utilizing a standard Lead to Cash solution across those clouds. UC is 2 years into its Salesforce implementation, andthe CIO is getting concerned with the sheer amount of data affecting its environment's data limits.
IT is doing upkeep on older records that may no longer be relevant. They have decided to start looking at data archival strategies and what to archive correctly. Given that this solution involves Leads from Marketing Cloud Account Engagement, Opportunities from Sales Cloud, and Quotes from Revenue Cloud, they are concerned about archiving related data on active sales pipelines. They also want to keep a historical snapshot of all of their Quotes, Opportunities, and Leads for future pipeline performance purposes and are open to options.
Choose 2 answers

A) Understand the organization's regulatory requirements around right to retain or delete data.
B) Segment the data in terms of data needed for daily operations, data that is used occasionally at demand, anddata that is used purely for historical purposes.
C) Recommend AppExchange solutions that provide capabilities around data archiving to the CIO.
D) Propose Skinny Tables to the CIO before doing anything else.


4. A Solution Architect that been hired to consultAce Computers with its integration solution. Ace Computers has a combination of four on-premise and cloud systems with data that need to be integrated to Salesforce.
Ace Computers expects to have large data volumes and wants to minimize impact on end-useroperations during business hours.
Which integration solution should the Solution Architect recommend for the company's business needs?

A) Platform Events
B) MuleSoft Anypoint Platform
C) MuleSoft Composer
D) Salesforce Data Loader


5. Universal Containers has recently provided its call center team the ability to troubleshoot issues coming from its B2B Commerce customers. Currently, the team utilises Service Cloud and, specifically, the Service Console. The CIO s concern is now different the experience will be as it relates to B2B Commerce for Visualforce versus what the team sees today within the Service Console.
Which recommendation should the Solution Architect voice to the CIO to ensure higher adoption by the call center team?

A) Implement an embedded web view of B2B Commerce within the Service Console.
B) Implement the CSR flow so that call center agents can log m as the buyer within B2B Commerce and see their cart.
C) Provide access to B2B Commerce data within the Service Console so they can see the cart.
D) Implement Experience Cloud login as user so that call center agents can log in as the buyer within B2B Commerce and see their cart.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: C
Question # 3
Answer: A,B
Question # 4
Answer: B
Question # 5
Answer: C

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