SAP C_C4HCX : SAP Certified - Solution Architect - SAP Customer Experience

  • Exam Code: C_C4HCX
  • Exam Name: SAP Certified - Solution Architect - SAP Customer Experience
  • Updated: Aug 01, 2026     Q & A: 82 Questions and Answers

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SAP C_C4HCX Exam Syllabus Topics:

SectionObjectives
SAP Commerce Cloud- Product content and catalog management
- Extension and integration mechanisms
- Storefront and personalization concepts
SAP Customer Experience Architecture- End-to-end CX architecture principles
- SAP CX solution integration landscape
- Composable enterprise and CX strategy
Security and Identity Management- Data protection and compliance in CX solutions
- Authentication and authorization concepts
SAP Sales Cloud & Service Cloud- Sales process automation and CRM capabilities
- Omnichannel engagement scenarios
- Customer service management processes
Integration and Extensibility- Extensibility options in SAP CX solutions
- API management and event-driven architecture
- SAP Integration Suite concepts
SAP Marketing Cloud- Campaign management and orchestration
- Personalization and journey orchestration
- Customer data and segmentation

SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:

1. You want to implement a combination of roles and attributes to build a set of rules and definitions that can return an access decision using SAP Customer Data Cloud.
Which authorization model needs to be implemented to accommodate this?

A) Attribute-based access control (ABAC)
B) Context-based access control (CBAC)
C) Role-based access control (RBAC)
D) Policy-based access control (PBAC)


2. On which of the following runtimes/environments can you use serverless functions and microservices in a containerized environment?

A) SAP BTP, Kyma runtime
B) SAP BTP, Cloud Foundry runtime
C) SAP BTP, Neo environment
D) SAP BTP, ABAP environment


3. You would like to quickly get started using SAP Customer Identity and Access Management for B2B. Which sequence of steps is correct?

A) Initial setup * Creating an organization * Accessing the Delegated Admin UI * Getting the authorization decision
B) Initial setup * Accessing the Delegated Admin UI * Creating an organization * Getting the authorization decision
C) Initial setup * Getting the authorization decision * Accessing the Delegated Admin UI * Creating an organization
D) Accessing the Delegated Admin UI * Initial setup * Creating an organization * Getting the authorization decision


4. Which of the following statements describe SAP Commerce Cloud, composable storefront? Note: There are 2 correct answers to this question.

A) It communicates with the platform only through REST APIs.
B) It is a JavaScript storefront for SAP Commerce Cloud.
C) It is part of the accelerator templates in SAP Commerce Cloud.
D) It is highly coupled with the platform.


5. Which services are provided by SAP BTP Connectivity to integrate capabilities or data from the internet or your on-premise system landscape? Note: There are 2 correct answers to this question.

A) SAP API service
B) SAP Destination service
C) SAP Connectivity service
D) SAP Integration service


Solutions:

Question # 1
Answer: D
Question # 2
Answer: A
Question # 3
Answer: A
Question # 4
Answer: A,B
Question # 5
Answer: B,C

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