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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?

A) A custom Assessment Task definition has not been created
B) A related survey invitation has not been generated
C) The rep is missing the Create Surveys permission
D) The Salesforce admin has not created and activated a Salesforce survey
E) The Retail Execution Survey Lighting Flow has not been action

2. Which two standard capabilities are available when executing a promotion check in the field?

A) Marking the promotion as complete
B) Viewing which products are included in the protection
C) Changing the discounts on the products included in the promotion
D) Changing the promotion planning dates
E) Taking a photo of the promotion

3. Universal Shipping (US) uses Communications Cloud and has built multiple OmniScripts and FlexCards to calculate freight charges and provide delivery estimates. They also have a self-service site hosted on a third-party CMS. US wants the same experience on their off-platform site that they have in Salesforce, for their unregistered users.
Which two steps should a Consultant take to meet these requirements?

A) Use OmniOut and add the existing OmniScript and FlexCards.
B) Use a Canvas application to expose the OmniScript and FlexCards to unregistered users.
C) Create a Lightning Out Project and use Javascript to load the Lightning Web Components (LWCs) into the external site.
D) Use an integration user for the authentication with Salesforce to get the session token that will allow calls to Salesforce.

4. With which object is the promotion object directly associated?

A) Retail Store Group
B) Promotion Channel
C) Retail Store
D) Products

5. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC wants to create a guided ordering process for their Sales Agents and B2C Customers.
Which two options are technically feasible?

A) Use OmniScript to build the guided ordering journey for agents and expose OmniScript via OmniOut on a third-party CMS.
B) Use Salesforce Flow to build the guided ordering journey for agents and Salesforce Flow via Lightning Out on a third-party CMS for customers.
C) Use OmniScript to build the guided ordering journey for agents and OmniScript via OmniOut on a Salesforce Experience for customers.

Solutions: