Salesforce Consumer Goods Cloud Accredited Professional : AP-204

  • Exam Code: AP-204
  • Exam Name: Consumer Goods Cloud Accredited Professional
  • Updated: Jun 10, 2026     Q & A: 125 Questions and Answers

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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. A developer has modified the EPC price amount of one mobile device using the Product Designer from Communications Cloud. After the price has been changed, the developer wants to check the previous EPC price amount to track pricing metrics and get some forecast metrics.
How can the developer check the previous price amount on the mobile device?

A) Using EPC project feature checking the changes done for the defaulted project after having enabled the feature
B) Creating a new custom field on Price List Entry and populating it with a trigger that was created before changing the price
C) Using Price List Entry History checking the changes done after having enabled Track Field History on Price List Entry object
D) Using the versioning feature and comparing the prices for the versioned product after having enabled the feature


2. A Field Sales Manager to trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?

A) Product Performance Dashboard
B) Store Performance Dashboard
C) Team Performance Dashboard
D) Lost Visit Store Performance Dashboard


3. An ABC Telecom customer ordered an internet bundle along with a router in their first order. At a later date, the customer ordered another internet bundle. Their existing router supports all services.
What should be the scope of the technical product so that the decomposition process generates fulfilment request lines (FRL) based on the existing inventory item?

A) Account Scope
B) Downstream Order Item Scope
C) Top Order Item Scope
D) Order Item Scope


4. Universal Communication is a digital cable leader across the United States. They have started using Communications Cloud for their B2B use case. One of their new requirements is on One Time Charges (OTCs) that depend on multiple factors. Some of the factors are account related, while other factors are product related. They already use matrix-based pricing for their recurring price that depends on different sets of properties on Product and Account.
What approach should a Consultant take to implement OTC within the existing matrix-based recurring pricing model?

A) Create an Apex class and hook code to calculate the prices and add as a step within the Pricing plan.
B) Add more columns within the existing matrix for recurring charges and calculate the OTCs using that matrix.
C) Create another matrix for OTCs and add all the attributes from Account and Product as input and Price as output.
D) Create OTCs as additional products with Prices and add those Products to the cart using a separate button that uses postCartItems.


5. A Company by the name of Northern Trail Outfitters(NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud's Einstein for CG- Visit Recommendations feature to NTO?

A) Consumer Goods Cloud Einstein for CG - Visit Recommendations feature is natively powered by market research data enabling comprises to target customers by leveraging big data and competitors performance
B) By adopting the Einstein for CG- Visit Recommendations with the consumer goods cloud, Professionals can focus on these work while having information served to them that will support them in being competitive
C) Einstein for Consumer Goods Cloud is a great tool,but like all software Consumer Goods Cloud is a work in progress. Updates to resolve the functionality gaps of professionals aren't likely to occur until one of the three yearly releases.
D) By adopting the Einstein for CG - Visit Recommendations on the Consumer Goods Cloud the existing workforce can be terminated and replaced with more affordable lay workers to increase margins


Solutions:

Question # 1
Answer: C
Question # 2
Answer: B
Question # 3
Answer: A
Question # 4
Answer: C
Question # 5
Answer: B

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