[Nov 14, 2025] 300-815 Test Prep Training Practice Exam Questions Practice Tests
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Cisco 300-815 exam is a challenging yet rewarding certification that is essential for IT professionals who are looking to advance their careers in the field of networking. Implementing Cisco Advanced Call Control and Mobility Services certification provides a comprehensive understanding of the latest Cisco technologies and their practical applications in the field of advanced call control and mobility services. With the CCNP Collaboration certification, candidates can showcase their expertise and stand out in a competitive job market.
NEW QUESTION # 50
What are two configureation features of the Client matter code setting in the route pattern configuration? (Choose two.)
- A. Selecting the Allow Overlap Sending setting allows a user to select the Require Client Matter Code setting.
- B. Selecting the Allow Overlap Sending setting disables the Require Client Matter Code setting.
- C. The Client Matter Code feature provides the option to configure Authorization Level susch as in the Forced Authorization Code.
- D. The client Matter Code feature supports overlap sending since the Cisco UCM can determine when to prompt the user for the code.
Answer: B,C
NEW QUESTION # 51
Configure Call Queuing in Cisco Unified Communications Manager. Where do you set the maximum number of callers in the queue?
- A. in the telephony service configuration
- B. in Cisco Unified CM Enterprise Parameters
- C. in the queuing configuration
- D. in Cisco Unified CM Service Parameters
Answer: C
Explanation:
https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications- manager-callmanager/200453-Configure-CUCM-Native- Call-Queuing-Featu.html
NEW QUESTION # 52
An engineer is configuring call queuing to place callers in a queue until hunt members are available to answer them. The engineer also must set the option to automatically log off an agent that does not answer a queuing-enabled hunt pilot call.
Which Cisco UCM menu is used to accomplish this goal?
- A. Call Routing > Route/Hunt > Hunt Pilot
- B. Call Routing > Route/Hunt > Line Group
- C. Call Routing > Route/Hunt > Call Queuing
- D. Call Routing > Route/Hunt > Hunt Group
Answer: A
NEW QUESTION # 53
A new deployment is using MVA for a specific user on the sales team, but the user is having issues when dialing DTMF. Which DTMF method must be configured in resolve the issue?
- A. channel
- B. in-band
- C. out-of-band
- D. gateway
Answer: C
NEW QUESTION # 54
Refer to the exhibit. A collaboration engineer is troubleshooting an issue where a user of a Cisco UCM IP phone reports failed calls when trying to dial out to the PSTN. Which action resolves the issue?
- A. Deselect "Block this pattern" on the "Route Option" setting of the route pattern.
- B. Instruct the user to not dial a "1" before their local area code.
- C. Select the "Urgent Priority" setting on the route pattern.
- D. Assign a calling search space to the line or the device that has access to the route pattern.
Answer: D
NEW QUESTION # 55
Which services are needed to successfully implement Cisco Extension Mobility in a standalone Cisco Unified Communications Manager server?
- A. Cisco CallManager, Cisco TFTP, and Cisco Extension Mobility
- B. Cisco Extended Functions, Cisco Extension Mobility, and Cisco AXL Web Service
- C. Cisco TAPS Service, Cisco TFTP, and Cisco Extension Mobility
- D. Cisco CallManager, Cisco TFTP, and Cisco CallManager SNMP Service
Answer: A
Explanation:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_5_2/ccmfeat/CUCM_BK_ C3A84B33_00_cucm-feature-configuration-guide_1052/CUCM_BK_C3A84B33_00_cucm- feature-configuration-guide_chapter_011101.html#CUCM_TK_A337E035_00
NEW QUESTION # 56
An engineer Is configuring a Cisco Unified Border Element. The SIP ITSP requires a DNIS of 10-digits and DTMF tones sent in the RTP stream on the outbound leg of a call. Which code completes this configuration?
- A.

- B.

- C.

- D.

Answer: A
NEW QUESTION # 57
Which two types of authentication are supported for the configuration of Intercluster Lookup Service? (Choose two.)
- A. FQDN of the servers defined in DNS
- B. username and secret key
- C. TLS certificates
- D. passwords
- E. TokenID
Answer: C,D
NEW QUESTION # 58
Refer to the exhibit.
Refer to the exhibit. When setting up a new connection to Cisco UCM, the engineer must use out-of-band DTMF. Which configuration meets this requirement?
- A. dtmf-relay cisco-rtp
- B. dtmf-relay sip-kpml
- C. dtmf-relay rtp-nte
- D. dtmf-relay h245-alphanumeric
Answer: B
NEW QUESTION # 59
Which services are needed to successfully implement Cisco Extension Mobility in a standalone Cisco Unified Communications Manager server?
- A. Cisco CallManager, Cisco TFTP, and Cisco Extension Mobility
- B. Cisco Extended Functions, Cisco Extension Mobility, and Cisco AXL Web Service
- C. Cisco TAPS Service, Cisco TFTP, and Cisco Extension Mobility
- D. Cisco CallManager, Cisco TFTP, and Cisco CallManager SNMP Service
Answer: A
NEW QUESTION # 60
Refer to the exhibit.
An administrator is troubleshooting why users are not hearing audio when dialing long distance numbers across their Cisco Unified Border Element. The customer's carrier has a requirement that dialing long distance requires an access code to be entered. Looking at the exhibit, what two actions can be taken to correct signaling? (Choose two.)
- A. Enable Mid-Call Signaling Consumption.
- B. Enable PRACK.
- C. Enable Media Flow Around
- D. Enable the supplementary-service media-renegotiate command.
- E. Enable Early Offer on the Cisco Unified Border Element.
Answer: B,E
NEW QUESTION # 61
Configure Call Queuing in Cisco Unified Communications Manager. Where do you set the maximum number of callers in the queue?
- A. in the telephony service configuration
- B. in Cisco Unified CM Enterprise Parameters
- C. in the queuing configuration
- D. in Cisco Unified CM Service Parameters
Answer: C
Explanation:
Reference:
https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications- manager-callmanager/200453-Configure-CUCM-Native-Call-Queuing-Featu.html
NEW QUESTION # 62
A customer has multisite deployments with a globalized dial plan. The customer wants to route PSTN calls via the gateway assigned to each site. Which two actions will fulfill the requirement? (Choose two.)
- A. Create a hunt group and assign it to each side route pattern
- B. Create one global route list for PSTN calls that points to one global PSTN route group.
- C. Create a route group which has all the gateways and associate it to the device pool of every site.
- D. Create one route group for each site and one global route list for PSTN calls that point to the local route group.
- E. Assign one route group as a local route group in the device pool of the corresponding site.
Answer: D,E
NEW QUESTION # 63
An organization configures a SIP trunk in Cisco UCM to connect to another system. These requirements must be met:
1. Use a specific IP address for SIP signaling.
2. Encrypt the signaling traffic.
3. Restrict which devices can use the SIP trunk. 4 Simplify SIP signaling.
Drag and drop the Cisco UCM configuration steps from the left onto the order on the right to achieve these goals.
Answer:
Explanation:
NEW QUESTION # 64
Which two statements are correct with respect to the Client Matter Code setting in the route pattern configuration? (Choose two.)
- A. The Client Matter Code feature does not support overlap sending because the Cisco Unified CM cannot determine when to prompt the user for the code.
- B. The Client Matter Code feature does support overlap sending because the Cisco Unified Communications Manager can determine when to prompt the user for the code.
- C. If you check the Allow Overlap Sending check box, the Require Client Matter Code check box becomes disabled.
- D. The Client Matter Code has the option to configure Authorization Level such as in the Forced Authorization Code.
- E. If you check the Allow Overlap Sending check box, you can also check the Require Client Matter Code check box.
Answer: A,C
Explanation:
Section: Call Control and Dial Planning
Explanation/Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/ CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features- services-guide-100_chapter_010000.pdf
NEW QUESTION # 65
An IP Telephony administrator is deploying IP phones. The administrator has an existing Cisco UCME router with several SCCP & SIP phones registered. The administrator receives a request for a new SIP phone with MAC address 1111.2222.3333 and directory number 2050 to be added in the Cisco UCME.
Which two configurations should be added in CME to support this request? (Choose two)
- A.

- B.

- C.

- D.

- E.

Answer: B,E
NEW QUESTION # 66
An engineer has a hunt group with some overflow and many calls are going to voicemail. To reduce the number of calls forwarded to voicemail, the engineer must create Call Queuing to make callers wait before going to voicemail. How will Call Queuing affect Forward Hunt No Answer and Forward Hunt Busy?
- A. Forward Hunt No Answer and Forward Hunt Busy must be enabled while Call Queuing is enabled.
- B. When Call Queuing is enabled, Forward Hunt No Answer and Forward Hunt Busy are disabled automatically.
- C. Alter Call Queuing is enabled, Forward Hunt No Answer and Forward Hunt Busy must be disabled manually.
- D. Before Call Queuing is enabled, Forward Hunt No Answer and Forward Hunt Busy must be disabled manually.
Answer: B
NEW QUESTION # 67
For s SIP to SIP call flow, when does Cisco Unified Border Element require transcoding resources for DTMF?
- A. interworking between h245-signal and rtp-nte
- B. interworking between an OOB method and RFC2833 for flow-through calls
- C. interworking between an OOB method and RFC2833 for flow-around calls
- D. interworking between h245-alpha numeric and sip-kpml
Answer: C
Explanation:
Reference:
https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-border- element/200412-DTMF-Relay-and-Interworking-on-CUBE.html#anc35
NEW QUESTION # 68
How does an engineer globalize routing for ingress calls coming from the PSTN to internal DNs?
- A. At the PSTN gateway, put the calling number in PSTN format and the called number in DN format.
- B. At Cisco Unified Communications Manager, put the calling number in E.164 format and the called number in E.164 format.
- C. At Cisco Unified CM, put the calling number in E.164 format and the called number in PSTN format.
- D. At the PSTN gateway, put the calling number in E.164 format and the called number in localized (DN) format.
Answer: C
Explanation:
Section: Call Control and Dial Planning
NEW QUESTION # 69
The sales department must answer phones when other sales members are not at their desks. The administrator knows that configuring Call Pickup allows the sales users to answer all the calls in the department by pressing only the softkey. Which call pickup configuration meets this requirement?
- A. Standard Call Pickup
- B. Group Call Pickup
- C. Directed Call Pickup
- D. Other Group Call Pickup
Answer: B
NEW QUESTION # 70
After configuring a Cisco CallManager Express with Cisco Unity Express, inbound calls from the PSTN SIP trunk receive a ring tone for 20 seconds and then a busy signal instead of voicemail. Which configuration fixes this problem?
- A. Router(config)#dial-peer voice 2 voip
Router(config-dial-peer)#no vad - B. Router(config)# voice service voip
Router(conf-voi-serv)#no supplementary-service sip moved-temporarily - C. Router(config)# voice service voip
Router(conf-voi-serv)#allow-connections voice-mail mod - D. Router(config)# voice service voip
Router(conf-voi-serv)#allow-connections h323 to h323
Answer: D
Explanation:
Section: Call Control and Dial Planning
Explanation/Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusrst/admin/sccp_sip_srst/configuration/ guide/SCCP_and_SIP_SRST_Admin_Guide/srst_call_handling.html
NEW QUESTION # 71
If all patterns below are configured in Cisco Unified Communications Manager which would be used when dialing the pattern "123"?
- A. 12!
- B. 12X (urgent priority set)
- C. 12[2-5]
- D. 1XX (urgent Priority Set)
Answer: C
Explanation:
Urgent priority isn't used to prioritize which pattern will be used when dialing digits. It's used to route the call as soon as the match is detected, without waiting for the T302 timer to expire. If a closer match is found, even without urgent priority checked, it will ALWAYS use the closest match.
NEW QUESTION # 72
A user in location X dials an extension at location Y. The call travels through a QoS-enabled WAN network, but the user experiences choppy or clipped audio. What is the cause of this issue?
- A. phone class of service issue
- B. missing Call Admission Control
- C. codec mismatch
- D. ptime mismatch
Answer: B
NEW QUESTION # 73
Refer to the exhibit. While troubleshooting call failures on the Cisco Unified Border Element, an administrator notices that messages are being sent to the service provider, but there is no response The administrator later learns that this SIP provider does not support PRACK.
Which header should be removed from the SIP message to resolve this issue?
- A. Content-Type: application/sdp
- B. Contact: <sip:[email protected]:5060>
- C. Content-Disposition: session:handling=required
- D. Require: 100rel
Answer: D
NEW QUESTION # 74
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