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NEW QUESTION # 61
What are the available resource states in the Resource status field on the New Resource Assignment form?
Choose 4 answers
- A. Pending
- B. Approved
- C. Unapproved
- D. Open
- E. Cancelled
- F. In Progress
- G. Unassigned
Answer: A,B,C,G
NEW QUESTION # 62
A project expense line is cost associated with a specific source, except for:
- A. Software.
- B. Program.
- C. Fixed Assets.
- D. Resource.
Answer: B
Explanation:
According to the Project Expense Lines document, a project expense line is cost associated with a specific source, such as fixed assets, resource, or software. The program field on the project expense line form is not a source of cost, but a reference to the program that the project belongs to. Therefore, the correct answer is B. Program. The other options are not correct, as they are sources of cost for a project expense line.
NEW QUESTION # 63
What are the default project template configuration records available in the Template Config module?
Choose 3 answers
- A. Project task
- B. Project
- C. Project subtask
- D. Task
- E. Project template
Answer: A,B,E
Explanation:
Explanation
the default project template configuration records available in the Template Config module are Project task, Project, and Project template. These records define the fields and values that are copied from the template to the project when a project is created from a template. The other options are incorrect because:
B: Project subtask: Project subtask is not a valid record in the Template Config module, as it is a child of the Project task record2.
D: Task: Task is not a valid record in the Template Config module, as it is a parent of the Project task record3.
1: 1 2:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/table-administration/con
NEW QUESTION # 64
As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?
- A. Incidents, Problems, Change.
- B. Stories, Vulnerability Tasks, Enhancements.
- C. Project, Defect, Requests.
- D. Decision, Risk, Requirements.
Answer: D
Explanation:
According to the ServiceNow documentation1, a demand manager can view and edit the following artifacts from a demand:
Decision: A decision that affects the demand or its outcome2.
Risk: A risk that could impact the demand or its outcome3.
Requirement: A requirement that defines the scope or functionality of the demand4.
The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandManagement.html 2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateADecision.html 3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateARisk.html 4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateARequirement.html
NEW QUESTION # 65
In the default system, when working with demands, what two assessment metrics are supported when taking an assessment survey? Choose 2 answers
- A. Size
- B. Strategic Alignment
- C. Risk
- D. Cost
Answer: B,C
NEW QUESTION # 66
Depending on the execution type selected for a particular project, one of these dashboards will also be available:
- A. Timecard Dashboard
- B. User Manager Dashboard
- C. Project Summary - Waterfall Dashboard
- D. PMO Dashboard
Answer: C
Explanation:
According to the Project Summary - Waterfall Dashboard document, depending on the execution type selected for a particular project, the Project Summary - Waterfall Dashboard will also be available. This dashboard provides a comprehensive view of the project status, progress, and performance using various widgets. The other options are not correct, as they are not dashboards that are dependent on the execution type of the project. The Timecard Dashboard is a dashboard that displays the time worked by users on various tasks. The User Manager Dashboard is a dashboard that displays the user management activities and statistics. The PMO Dashboard is a dashboard that displays the portfolio and project performance and health.
NEW QUESTION # 67
A project expense line is cost associated with a specific source, except for:
- A. Software.
- B. Program.
- C. Fixed Assets.
- D. Resource.
Answer: B
Explanation:
Explanation
According to the Project Expense Lines document, a project expense line is cost associated with a specific source, such as fixed assets, resource, or software. The program field on the project expense line form is not a source of cost, but a reference to the program that the project belongs to. Therefore, the correct answer is B.
Program. The other options are not correct, as they are sources of cost for a project expense line.
NEW QUESTION # 68
Which role does a group need for selection in a resource assignment?
- A. pps_resource
- B. itil
- C. resource_manager
- D. it_project_user
Answer: A
NEW QUESTION # 69
A checklist item record provides a name and what other element?
- A. Complete field.
- B. Short description field.
- C. Percent complete field.
- D. Status field.
Answer: A
Explanation:
Explanation
A checklist item record provides a name and a complete field. The name field is the label of the checklist item, and the complete field is a checkbox that indicates whether the checklist item is done or not. You can find more information about checklist items in the Product Documentation for ServiceNow.
NEW QUESTION # 70
The project property to update actual effort from time card is controlled at what level?
- A. Program Level.
- B. Portfolio Level.
- C. Project Level.
- D. Application Level (Global).
Answer: C
Explanation:
According to the ServiceNow documentation1, the project property to update actual effort from time card is controlled at the project level. This property is called Update actual effort from time card and it determines if the Actual effort field on the Dates tab should be updated based on the hours entered from time cards for the project. If set to Yes, the Actual effort field is read-only on the Project and Project Task forms. If set to No, the Actual effort field is editable on the Project and Project Task forms.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Properties.html
NEW QUESTION # 71
Which ServiceNow application interacts with SPM through risk assessments?
- A. DevOps
- B. Goverance Risk and Compliance
- C. IT Service Management
- D. Field Service Management
Answer: B
NEW QUESTION # 72
Which personas can request an attribute-based resource assignment?
Choose 2 answers
- A. Project manager
- B. Demand manager
- C. Idea manager
- D. Business stakeholder
Answer: A,B
NEW QUESTION # 73
What is the formula for Committed Utilization?
- A. Confirmed Hours/Capacity
- B. Allocated Hours/Capacity
- C. (Allocated Hours + Confirmed Hours)/Capacity
- D. Assigned Hours/Capacity
Answer: A
NEW QUESTION # 74
Which role can configure the parameters of the demand workbench that is provided with the base system?
- A. business_stakeholder.
- B. it_project_manager.
- C. All roles.
- D. it_pps_admin.
Answer: D
Explanation:
According to the Demand Workbench document, the role that can configure the parameters of the demand workbench that is provided with the base system is it_pps_admin. This role grants access to the Project Portfolio Suite application and allows the user to configure the demand workbench settings, such as the axes, the quadrants, the bubble size, and the color. The other options are not correct, as they are not roles that can configure the parameters of the demand workbench. The all roles option is too broad and does not specify a particular role. The business_stakeholder role grants access to the Business Stakeholder Portal and allows the user to view and submit demands. The it_project_manager role grants access to the Project Portfolio Management application and allows the user to create and update projects.
NEW QUESTION # 75
Where can custom risk ranks and value scores (such as High-Medium, Medium-Low, or Absolute-Low) be configured to evaluate the impact and probability of a risk?
- A. The Risk Value Lookup module
- B. Using normalized value
- C. on the Risk form
- D. Manual input
Answer: A
NEW QUESTION # 76
Which resource tasks can be completed in Project Workspace?
Choose 2 answers
- A. Allocate a resource creating a named-resource assignment
- B. Create a resource calendar
- C. Request a resource using role, group, or skill
- D. View available capacity of resources
- E. View resource requests
Answer: C,D
NEW QUESTION # 77
Which statement defines the Project Workspace?
- A. A central location for viewing and assessing business demands
- B. A central location transform the navigation of lists and forms into an interactive graphical experience
- C. A central location to view of all projects in a portfolio to prioritize work
- D. A central location for creating and managing projects
Answer: D
Explanation:
Explanation
According to the ServiceNow documentation1, the Project Workspace is a central location for creating and managing projects. It provides a graphical interface that allows users to view and edit project information, such as tasks, resources, risks, issues, and dependencies. The Project Workspace also enables users to collaborate with team members and stakeholders, track project progress, and generate reports.
The other options are incorrect because:
A: A central location to view of all projects in a portfolio to prioritize work: This describes the Portfolio Workbench, not the Project Workspace2.
C: A central location transform the navigation of lists and forms into an interactive graphical experience: This describes the Lens, not the Project Workspace3.
D: A central location for viewing and assessing business demands: This describes the Demand Workbench, not the Project Workspace.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-managem
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/c
:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
NEW QUESTION # 78
Which of the following can be used to calculate planned cost when creating a resource plan?
Choose 2 answers
- A. Demand rate
- B. Rate card
- C. Default rate
- D. Project rate
Answer: B,D
Explanation:
Explanation
According to the ServiceNow documentation1, a rate card is a table that defines the hourly cost of labor for different roles or resources. A project rate is a fixed rate that is applied to all resources assigned to a project, regardless of their roles or individual rates. Both of these can be used to calculate the planned cost of a resource plan by multiplying the hours allocated to each resource by the corresponding rate. The other options are incorrect because:
A: Demand rate: A demand rate is a rate that is applied to a demand, not a resource plan. It is used to estimate the cost of fulfilling a demand before it is converted into a project2.
C: Default rate: A default rate is a rate that is applied to a resource when no other rate is specified. It is not a valid option for calculating the planned cost of a resource plan, as it is only used as a fallback option3.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
NEW QUESTION # 79
Which field must be populated to request a person with a specific role when creating a resource assignment?
- A. Skill
- B. Role
- C. Resource
- D. Group
Answer: B
NEW QUESTION # 80
When can a user choose from multiple rate types for their work, while logging a time card?
- A. Only if the capability is enabled in the Project Preferences
- B. Only if this capability is enabled in the Project Record
- C. Only one (1) rate type can apply
- D. Only if the capability is enabled in the Time Sheet Policies
Answer: D
Explanation:
According to the Using rate types and labor rate cards document, a user can choose from multiple rate types for their work, while logging a time card, only if the capability is enabled in the Time Sheet Policies. This capability allows users to select different rate types for different tasks, such as standard, overtime, or travel. The other options are not correct, as they are not the places where the capability can be enabled. The Project Record is used to create and update project details, such as name, description, and state. The Project Preferences are used to set the default values for project fields, such as number, type, and priority. The option C is not correct, as more than one rate type can apply if the capability is enabled.
NEW QUESTION # 81
As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?
- A. Incidents, Problems, Change.
- B. Stories, Vulnerability Tasks, Enhancements.
- C. Project, Defect, Requests.
- D. Decision, Risk, Requirements.
Answer: D
Explanation:
Explanation
According to the ServiceNow documentation1, a demand manager can view and edit the following artifacts from a demand:
Decision: A decision that affects the demand or its outcome2.
Risk: A risk that could impact the demand or its outcome3.
Requirement: A requirement that defines the scope or functionality of the demand4.
The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
NEW QUESTION # 82
Depending on the execution type selected for a particular project, one of these dashboards will also be available:
- A. Timecard Dashboard
- B. User Manager Dashboard
- C. Project Summary - Waterfall Dashboard
- D. PMO Dashboard
Answer: C
Explanation:
Explanation
According to the Project Summary - Waterfall Dashboard document, depending on the execution type selected for a particular project, the Project Summary - Waterfall Dashboard will also be available. This dashboard provides a comprehensive view of the project status, progress, and performance using various widgets. The other options are not correct, as they are not dashboards that are dependent on the execution type of the project. The Timecard Dashboard is a dashboard that displays the time worked by users on various tasks. The User Manager Dashboard is a dashboard that displays the user management activities and statistics. The PMO Dashboard is a dashboard that displays the portfolio and project performance and health.
NEW QUESTION # 83
Is resource capacity derived from FTE or schedules?
- A. Both.
- B. Only Schedules.
- C. Neither.
- D. Only FTE.
Answer: B
Explanation:
Explanation
Resource capacity is the total number of hours that a resource or a group of resources is available for work in a given time period. According to the Product Documentation for ServiceNow, resource capacity is derived from the user or group schedule, which defines the working hours and days for each resource. The group capacity is rolled up from the schedules of all the members. Note: Capacity is not derived from FTE, but from schedules. Both FTE and schedules must be in synchronization with each other. FTE is a measure of how much work a resource can perform in a standard work week, and it is used to calculate the resource demand and allocation.
NEW QUESTION # 84
What are the characteristics of the default Resource Management schedule?
Choose 3 answers
- A. Weekly on Weekdays
- B. Repeats every week on Saturday
- C. Monday through Friday 13:00-17:00
- D. 8-5 weekdays excluding holidays
- E. Monday through Friday 08:00-12:00
Answer: A,C,E
NEW QUESTION # 85
Which role provides edit access so users can generate capacity planning in Portfolio Planning Workspace?
- A. sn_align_core.ap_read_only
- B. sn_align_ws.spw_capacity_user
- C. sn_align_ws.spw_capacity_read
- D. sn_align_ws.spw_financial_user
Answer: B
NEW QUESTION # 86
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