Exam MB-901: Microsoft Dynamics 365 Fundamentals

This exam covers the positioning and benefits of adopting Dynamics 365.

Candidates should have a functional understanding of Dynamics 365 capabilities and Microsoft cloud computing.

Candidates of this exam should have general knowledge or relevant working experience in an Information Technology (IT) environment. Candidates should also have a basic understanding of business scenarios and experience in addressing business, legal, and security requirements for IT projects.

You may be eligible for ACE college credit if you pass this certification exam. See ACE college credit for certification exams for details.

Part of the requirements for: Microsoft Certified: Dynamics 365 Fundamentals

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Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration across Dynamics 365 apps
• Integration with third-party apps
• Integration across Microsoft products
• Custom integrations in Dynamics 365

Describe Dynamics 365 cloud security

• Authentication
• SSO
• Data loss protection (DLP)
• Data ownership
• Industry standard certifications (GDPR, etc)
• Encryption
• Data center access

Understand the benefits of role based security

• Leveraging security roles

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• Life Cycle Services (LCS)

• PaaS

• Azure features used by Dynamics 365

• Streamlined user experience

• App role-based security

Understand the use of Power Platform in Dynamics 365

• Power Apps
• Power Automate
• AI Builder
• Common Data Service
• Power BI

Understand the benefits of the Common Data Model

• Consistency
• Extensibility
• Analytics
• Interoperability

Identify Dynamics 365 reporting capabilities

• Extensible reporting
• Built in reporting
• Role-based reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Customer insights
• Virtual agents
• Customer service insights
• Relationship insights
• Fraud protection
• Sales insights

Leverage mixed reality

• Layouts
• Guides
• Remote assist

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• Dynamics 365 sales automation
• Contact management
• Customer requests and follow up
• Pipeline management
• LinkedIn Sales Navigator

Understand the capabilities of Dynamics 365 Marketing

• Segmentation
• Dynamics 365 for marketing
• Surveys
• Event management
• Landing pages
• Customer journey
• Lead generation and qualifications

Understand the capabilities of Dynamics 365 Field Service

• Resource Scheduling Optimization (RSO)
• Service resource scheduling
• Connected Field Service
• Proactive customer service
• Field Service Mobile

Understand the capabilities of Dynamics 365 Customer Service

• Account management
• Knowledge articles
• Case life cycle
• Omni channel service

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Accounts Receivable
• Global attributes
• General Ledger
• Budgeting
• End to end business processes
• Project accounting
• Real time cash flow visibility
• Accounts Payable
• Enterprise asset management

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Employee self-service
• Benefits management
• Employee development
• Personnel management

Understand the capabilities of Dynamics 365 Business Central

• Project management
• Sales and service
• Supply chain
• Finance
• Budgeting
• When to use Business Central vs other Dynamics 365 products

Understand the capabilities of Dynamics 365 Supply Chain Management

• Procurement and sourcing
• Warehouse management
• Product information
• Manufacturing
• Project accounting
• Modernize operations
• Master planning

Understand the capabilities of Dynamics 365 Retail

• Point of Sale (POS)
• Retail capability
• Mobile commerce
• Channel Management

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

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The Microsoft MB-901: Microsoft Dynamics 365 Fundamentals exam focuses on the benefits and positioning of the adoption of Dynamics 365. It is designed to validate the expertise of the candidates in Microsoft Dynamics 365; mixed reality; artificial intelligence; Cloud concepts; Power Platform; role-based security within Dynamics 365; Cloud security; Dynamics 365 reporting; Cloud deployment; data management framework; Dynamics 365 integrations. The test is a prerequisite for obtaining the Microsoft Certified: Dynamics 365 Fundamentals certification.