IBM P6040-014 : IBM SurePOS 500 Models 5x5 Technical Mastery

  • Exam Code: P6040-014
  • Exam Name: IBM SurePOS 500 Models 5x5 Technical Mastery
  • Updated: Jul 30, 2026     Q & A: 65 Questions and Answers

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IBM P6040-014 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Diagnostics and Troubleshooting35%- Startup and POST analysis
  • 1. Diagnostic utilities
    • 2. LED and beep codes
      - Component-level troubleshooting
      • 1. Network and communication
        • 2. Power and storage
          • 3. Display and peripherals
            Topic 2: Installation and Configuration25%- Software setup
            • 1. Operating system support
              • 2. Remote management tools
                - Hardware installation
                • 1. Component replacement
                  • 2. ESD safety procedures
                    Topic 3: Maintenance and Support Resources20%- Service procedures
                    • 1. Field replaceable units
                      • 2. Preventive maintenance
                        - IBM support tools
                        • 1. Documentation and technical notes
                          • 2. Knowledgebase access
                            Topic 4: System Overview and Architecture20%- Features and design concepts
                            • 1. Tool-less serviceability
                              • 2. Environmental specifications
                                - Hardware specifications
                                • 1. Processor and memory
                                  • 2. I/O ports and expansion
                                    • 3. Cooling and power design

                                      IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

                                      1. After installing a new hard disk drive, reconnecting the cables, and replacing the covers, what is the IBM-recommended final step?

                                      A) nothing; the IBM SurePOS 5x5 systems have "plug and play" architecture
                                      B) use the Setup Utility to verify that the system recognizes the new hard disk drive
                                      C) set a new hard disk password for the newdrive
                                      D) use PC Doctor to perform a SMART test


                                      2. How is the Power up on LAN feature enabled?

                                      A) by installing the Power up on LAN driver from the Retail Store Solutions Web site
                                      B) through the CMOS Setup Utility program
                                      C) through Remote Management Agent
                                      D) by installing Power up on LAN from the Diagnostics Program


                                      3. Which two statements are true about "dual-channel memory enabled"technology? (Choose two)

                                      A) It has two sets of memory slots (two each) on the system board.
                                      B) It doubles the capacity of feeding data to the processor.
                                      C) It is the equivalent of having two pipelines to the processor rather than one.
                                      D) It makes use of virtual RAM.
                                      E) It partitions a portion of the hard disk drive to be used as an additional memory cache.


                                      4. Which three resources can be utilized for support assistance? (Choose three.)

                                      A) IBM POS Support Web site
                                      B) IBM POS QuickReference Guide
                                      C) IBMLink
                                      D) IBM Retail Store Solutions Web site
                                      E) IBM TechLine
                                      F) IBM AnswerLine


                                      5. How much power can the IBM SurePOS 5x5 lose without needing an uninterruptible power supply (UPS) to continue functioning?

                                      A) 15%
                                      B) 25%
                                      C) 10%
                                      D) 20%


                                      Solutions:

                                      Question # 1
                                      Answer: B
                                      Question # 2
                                      Answer: B
                                      Question # 3
                                      Answer: B,C
                                      Question # 4
                                      Answer: C,D,E
                                      Question # 5
                                      Answer: D

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