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NEW QUESTION 63
Customers can log their own product support requests using an online portal. Once logged in, the portal displays the list of products purchased by the customer. The customer can initiate one or more support requests for each product.
What is the appropriate scope for a data page that sources the list of products purchased by the customer?
- A. Thread
- B. System
- C. Node
- D. Requestor
Answer: B
NEW QUESTION 64
Hotspot Question
In the Answer Area, identify the type of data measured in each report.
Answer:
Explanation:
NEW QUESTION 65
How do you route an assignment so that any available member of the department can perform the task?
- A. Route the assignment separately to all members.
- B. Route the assignment to a work queue.
- C. Route the assignment to a work list.
- D. Route the assignment to the admin user ID.
Answer: C
NEW QUESTION 66
You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the consulate. A child Interview case is created for the interview process and assessment.
Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.
How do you configure a case type to achieve the required behavior?
- A. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved and after 48 hours have elapsed.
- B. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.
- C. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.
- D. Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.
Answer: B
NEW QUESTION 67
An international online car parts business wants customers to find parts for any vehicle easily. You are asked to implement the following requirement: Customers muse select a make, model, and year to initiate a vehicle-specific search.
How do you configure the data storage in the application to implement the requirement?
- A. Configure a connection to an external system of record that contains the make, model, and year vehicle data.
- B. Configure a data page to store the make, model, and year vehicle data.
- C. Configure a local data storage of the make, model, and year vehicle data.
- D. Configure a static list of the make, model, and year vehicle data.
Answer: A
NEW QUESTION 68
In the Answer Area, select the Data Transform configuration that defaults the Quantity property value on a Purchase Request case to 1.
Answer:
Explanation:
NEW QUESTION 69
An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with the status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?
- A. Add an optional process to the case workflow.
- B. Add a set of optional actions to the case workflow.
- C. Add a button for each profile page to each assignment.
- D. Add an alternate stage to the case life cycle.
Answer: B
NEW QUESTION 70
A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item.
Which participant role do you select to configure this requirement?
- A. Work queue
- B. Customer
- C. Interested individual
- D. Owner
Answer: A
NEW QUESTION 71
A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager.
How do you configure this requirement?
- A. Route an assignment to a work queue where both roles have access.
- B. Apply business logic to route a single assignment in the correct order.
- C. Create an approval step with cascading approval.
- D. Create an approval process for each manager in parallel.
Answer: C
NEW QUESTION 72
An order fulfillment case type allows a customer to update user profile information during the order placement stage. The user profile consists of the following three pages:
Account ID and password
Customer contact information
A list of open orders with the status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?
- A. Add an optional process to the case workflow.
- B. Add a set of optional actions to the case workflow.
- C. Add a button for each profile page to each assignment.
- D. Add an alternate stage to the case life cycle.
Answer: B
NEW QUESTION 73
A requirement states: The date of birth submitted for first grade students must be at least five years before September 1 of the current year.
Which three validation methods, when applied in combination, satisfy the requirement? (Choose Three)
- A. Date data type
- B. Calendar control
- C. Edit validate rule
- D. When rule
- E. Validation rule
Answer: A,B,C
NEW QUESTION 74
Based on security factors, which two options are considered strong passwords? (Choose Two)
- A. 1Lik3Chocolate&StrawberryIcecre@m
- B. d8073&gxn*,.ki;vnhdf($h8un
- C. bluedoor
- D. Pe6@5yst3m$
Answer: B,D
NEW QUESTION 75
To qualify for an instant loan, an applicant must be older than 21 and have a monthly income of at least USD2000.
How do you enforce these restrictions?
- A. Configure the UI controls to only accept values greater than 21 for age and USD2000 for income.
- B. Use two Edit Validate rules: one for age and one for income.
- C. Use a single Validate rule with two conditions: one for age and one for income.
- D. Use two Validate rules: one for age and one for income.
Answer: C
NEW QUESTION 76
A development team plans to enhance functionality of an existing application by changing several user interface rules. The team would like to pilot the enhancements to a small group of users before rolling the changes out to the entire user base.
What approach maximizes reuse and maintainability?
- A. Place the updated rules into a new ruleset and include the new ruleset in a new version of the application.
- B. Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new application.
- C. Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new version of the application.
- D. Place the updated rules into a new ruleset and include the new ruleset in a new application.
Answer: C
NEW QUESTION 77
A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?
- A. Create a filter for each cost center and count the case IDs.
- B. Define a function for the cost center column to total the case IDs.
- C. Summarize the case ID column by count.
- D. Summarize the regional cost centers by count.
Answer: C
NEW QUESTION 78
Hotspot Question
A library application used by staff creates a loan request case when a member wishes to borrow one or more books. As part of the case process, the application shows the staff a read-only list of outstanding past-due books to remind the member to return late books.
In the Answer Area, select the Data page definition for this use case.
Answer:
Explanation:
NEW QUESTION 79
You create an application for employees to submit timesheets. Employees enter work, vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered. After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee.
You configure the user view that displays remaining vacation and sick time. The balance calculates by subtracting the vacation time and sick time for the week from the current vacation and sick time balances.
Which configuration option is used to summarize the remaining vacation and sick time?
- A. Use a When rule. When the application references the remaining vacation and sick time, each value calculates.
- B. Use procedural processing with a data transform. Remaining vacation and sick time calculate after the user submits a timesheet.
- C. Use pyDefault and pySetFieldDefaults. When the process invokes the data transforms, the remaining vacation and sick time calculate.
- D. Use declarative processing. Whenever the vacation time or sick time entries change, the remaining vacation and sick time calculate.
Answer: D
NEW QUESTION 80
Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)
- A. A certification manager wants to determine the number of exams conducted at each testing facility in the current quarter.
- B. An accountant wants to list the largest order for the last month, for each customer account.
- C. A project manager wants to estimate the cost of painting a banquet hall based on labor and materials required.
- D. A sales representative wants to quote the cost of an insurance policy based on selected coverage options.
Answer: C,D
NEW QUESTION 81
A requirement states: When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved.
Select the case type relationship that satisfies the requirement.
- A. Make credit check a spin-off case of credit card request.
- B. Make credit card request a child case of credit check.
- C. Make credit check a child case of credit card request.
- D. Make both loan request and credit check top cases.
Answer: A
NEW QUESTION 82
Drag and Drop Question
An organization requests the following behavior for a case type that allows customers to place orders for fulfillment.
When the customer logs in:
- The application identifies the customer upon login.
- The case type lists the last 10 orders placed by the customer.
- The customer can select one of the previous 10 orders as the basis
for the current order.
Select each piece of Information on the left and drag it to the appropriate Clipboard Location.
Answer:
Explanation:
NEW QUESTION 83
A stakeholder prefers to group a set of existing actions into a multistep form. Which work item do you create in Agile workbench to address this change request?
- A. Feedback
- B. Status
- C. Bug
- D. User Story
Answer: B
NEW QUESTION 84
Hotspot Question
Select the corresponding user interface (UI) action set component for each behavior in the Answer area.
Answer:
Explanation:
NEW QUESTION 85
In the Answer Area, select the Data Transform configuration that defaults the Quantity property value on a Purchase Request case to 1.
Answer:
Explanation:
NEW QUESTION 86
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