[Apr 16, 2024] 100% Real & Accurate ISO-22301-Lead-Auditor Questions with Free and Fast Updates
Self-Study Guide for Becoming an PECB Certified ISO 22301 Lead Auditor Exam Expert
NEW QUESTION # 23
Which role is associated with specialist services offered by third parties?
- A. Reputation
- B. Suppliers
- C. Stakeholders
- D. People
Answer: B
Explanation:
Explanation
Suppliers are the role associated with specialist services offered by third parties, such as consultants, trainers, auditors, or certification bodies. Suppliers can provide external support and expertise to the organization in developing, implementing, maintaining, and improving its BCMS. Suppliers can also help the organization to demonstrate its conformance and competence to interested parties, such as customers, regulators, or investors. Suppliers are one of the key stakeholders of the BCMS, as they can influence or be influenced by the organization's business continuity performance and objectives. References: ISO 22301 Auditing eBook, page 12 1; ISO 22301:2019, clause 4.2 2
NEW QUESTION # 24
Which step of PDCA Cycle is associated with preparing the Statement of Applicability (SOA)?
- A. Do
- B. Act
- C. Check
- D. Plan
Answer: D
Explanation:
Explanation
The Statement of Applicability (SOA) is a document that identifies the applicable requirements of ISO 22301 and explains how they are addressed by the organization's Business Continuity Management System (BCMS).
The SOA is prepared during the planning phase of the PDCA cycle, as part of the process of establishing the BCMS scope, objectives, and policy. The SOA is based on the results of the business impact analysis, risk assessment, and risk treatment, and it provides a rationale for the inclusion or exclusion of each requirement.
The SOA also helps to demonstrate the conformity of the BCMS with the standard and to communicate the BCMS scope and objectives to interested parties. References: ISO 22301:2019, Clause 6.1.3; ISO 22301 Auditing eBook, Chapter 4.2.2.
NEW QUESTION # 25
Which step in PDCA Cycle maintains communication with key stakeholders?
- A. Plan
- B. Do
- C. Act
- D. Check
Answer: C
Explanation:
Explanation
The Do step in the PDCA cycle is the stage where the plan is implemented and executed. It involves carrying out the activities and processes that are defined in the BCMS. It is also the step where communication with key stakeholders is maintained. Communication is a vital element of the BCMS, as it ensures that all relevant parties are informed and involved in the business continuity process. ISO 22301 requires organizations to establish communication procedures that enable timely and effective communication during a disruption. These procedures should include clear communication channels, escalation processes, and guidelines for communication with stakeholders such as customers, suppliers, and regulatory bodies1.
Communication and training are also important aspects of the Do step, as they ensure that all stakeholders are involved and aware of the PDCA cycle and their role in it. Provide training and support to help employees understand the process and how they can contribute to it2. The Do step also involves testing and exercising the BCMS to verify its effectiveness and identify areas for improvement. Testing and exercising are essential for validating the assumptions, plans, and procedures of the BCMS and ensuring that they are fit for purpose. They also help to raise awareness and confidence among the staff and stakeholders and demonstrate the organization's commitment to business continuity3. References: : ISO 22301 Clause 7.4 Communication : The Plan-Do-Check-Act (PDCA) Cycle: A Guide to Continuous Improvement : ISO 22301 Business Continuity Management Made Easy
NEW QUESTION # 26
Which two levels of organizations activities does business continuity can be integrated?
- A. Structural
- B. Processes
- C. Operations
- D. Management
Answer: C,D
NEW QUESTION # 27
Leadership prepares the organization before and during an incident.
- A. True
- B. False
Answer: A
Explanation:
Explanation
Leadership prepares the organization before and during an incident by establishing the business continuity policy, objectives, and roles and responsibilities, ensuring the alignment of the business continuity management system (BCMS) with the organization's strategic direction, providing the necessary resources and support for the BCMS, communicating the importance of effective business continuity management to all interested parties, and promoting continual improvement of the BCMS. Leadership also demonstrates commitment and accountability for the BCMS performance, ensures the integration of the BCMS requirements into the organization's processes, reviews and evaluates the BCMS suitability, adequacy, and effectiveness, and ensures that the organization's business continuity needs and exp
NEW QUESTION # 28
Most government policies have direct influences on how organizations shape their business strategies and plans.
- A. True
- B. False
Answer: A
NEW QUESTION # 29
Which two dependencies are validated by Business Impact Analysis? (Choose two)
- A. Static Dependencies
- B. Dynamic Dependencies
- C. Internal Dependencies
- D. External Dependencies
Answer: C,D
NEW QUESTION # 30
When determining the scope of the BCMS, what is true?
- A. The scope should always cover the whole organization
- B. The scope should document and explain any exclusions.
- C. The scope only relates to the internal needs of the organization.
- D. The scope should never be changed.
Answer: B
NEW QUESTION # 31
The Timeframe for the task completion is called ___________
- A. Scope
- B. Task
- C. Resource
- D. Timescale
Answer: D
NEW QUESTION # 32
Which of the following ensures that the programme and its components remain in line with the organisation's overall strategy?
- A. Process
- B. Maintenance
- C. Functionality
- D. Dependency
Answer: B
NEW QUESTION # 33
Which of the following approach identifies potential threats to an organisation and impacts to business operations?
- A. ISMS Security Process
- B. Six Sigma Approach
- C. Business Process Management
- D. Business Continuity Management
Answer: D
Explanation:
Explanation
Business Continuity Management (BCM) is the approach that identifies potential threats to an organization and impacts to business operations. BCM provides a framework for building organizational resilience with the capability of an effective response that safeguards the interests of its key stakeholders, reputation, brand and value-creating activities1. BCM involves the following steps2:
Establishing the context and scope of the BCMS
Conducting a business impact analysis (BIA) and risk assessment (RA)
Developing business continuity strategies and solutions
Implementing business continuity plans and procedures
Exercising, testing and reviewing the BCMS
Continually improving the BCMS References:
ISO 22301:2019, clause 3.6
ISO 22301 Auditing eBook, page 15
NEW QUESTION # 34
Which type of interview employ verbal questioning as its principal technique of data collection?
- A. Private interview
- B. Personal interview
Answer: B
Explanation:
Explanation
A personal interview is a type of interview that employs verbal questioning as its principal technique of data collection. It is a face-to-face conversation between the interviewer and the interviewee, where the interviewer asks open-ended or closed-ended questions to obtain information from the interviewee. A personal interview can be conducted in various settings, such as at the interviewee's workplace, home, or a neutral location. A personal interview can be structured, semi-structured, or unstructured, depending on the level of flexibility and standardization of the questions. A personal interview can be used for different purposes, such as to assess the interviewee's competence, motivation, attitude, or opinion on a certain topic. A personal interview can also be used to establish rapport, trust, and credibility between the interviewer and the interviewee. A personal interview can have various advantages and disadvantages, such as:
Advantages:
It allows the interviewer to observe the interviewee's body language, facial expressions, and tone of voice, which can provide additional insights into the interviewee's feelings, emotions, and reactions.
It enables the interviewer to probe deeper into the interviewee's responses, clarify ambiguities, and ask follow-up questions to obtain more detailed and comprehensive information.
It gives the interviewer the opportunity to adapt the questions and the pace of the interview according to the interviewee's level of knowledge, interest, and responsiveness.
It can increase the interviewee's willingness to participate, cooperate, and disclose information, as the interviewer can establish a personal connection and a positive atmosphere with the interviewee.
It can reduce the possibility of misunderstanding, misinterpretation, or distortion of the information, as the interviewer can verify and confirm the interviewee's answers immediately.
Disadvantages:
It can be time-consuming, costly, and labor-intensive, as it requires the interviewer to travel to the interviewee's location, schedule the interview, and conduct the interview.
It can be influenced by various biases, such as the interviewer's expectations, preferences, stereotypes, or prejudices, which can affect the interviewer's choice of questions, interpretation of answers, and evaluation of the interviewee.
It can be affected by various factors, such as the interviewer's skills, personality, appearance, or mood, which can influence the interviewer's performance, behavior, and interaction with the interviewee.
It can be subject to various errors, such as the interviewer's memory, recall, or transcription errors, which can result in the loss, omission, or alteration of the information.
It can pose various challenges, such as the interviewer's difficulty in maintaining control, neutrality, or objectivity, or the interviewee's reluctance, resistance, or dishonesty, which can hinder the quality and validity of the information.
References:
PECB Certified ISO 22301 Lead Auditor eLearning Training Course1, Module 5: Conducting an ISO
22301 audit, Lesson 5.2: Communication during the audit, Slide 8: Types of interviews ISO 22301 Auditing eBook2, Chapter 5: Conducting an ISO 22301 audit, Section 5.2: Communication during the audit, Subsection 5.2.1: Types of interviews
NEW QUESTION # 35
Which step in PDCA Cycle identifies and assess issues in management process?
- A. Do
- B. Act
- C. Check
- D. Plan
Answer: D
NEW QUESTION # 36
Which type of interview employ verbal questioning as its principal technique of data collection?
- A. Private interview
- B. Personal interview
Answer: B
NEW QUESTION # 37
Which activities are exposed to innumerable threats that have the potential to compromise the achievement of corporate goals?
- A. Formal
- B. Structural
- C. Organizational
- D. Procedural
Answer: C
NEW QUESTION # 38
Which objective(s) focus on the BCM activities that support the achievement of people-and performance-oriented objectives?
- A. Process-oriented
- B. People-oriented
- C. Performance-oriented
Answer: A
NEW QUESTION # 39
Which of the following defines a measure to reduce or eliminate the risk from occuring?
- A. Risk
- B. Control
- C. Likelihood
- D. Crisis
Answer: B
Explanation:
Explanation
A control is a measure that is implemented to reduce or eliminate the risk from occurring, or to mitigate the impact of the risk if it occurs. A control can be preventive, corrective, or detective, depending on the stage of the risk management process. A control can also be administrative, technical, or physical, depending on the nature of the risk and the organization. A control can be designed, implemented, monitored, and evaluated based on the risk assessment and the risk treatment plan. A control can be documented in the business continuity policy, objectives, plans, procedures, and other relevant documents. A control can be audited to verify its effectiveness and efficiency in achieving the intended outcomes. References:
PECB Certified ISO 22301 Lead Auditor eLearning Training Course1, Module 3: Fundamental principles and concepts of a business continuity management system (BCMS), Lesson 3.2: Business continuity management system (BCMS), Slide 15: Risk management ISO 22301 Auditing eBook2, Chapter 3: Fundamental principles and concepts of a business continuity management system (BCMS), Section 3.2: Business continuity management system (BCMS), Subsection 3.2.4: Risk management
NEW QUESTION # 40
Which step in PDCA Cycle Formulate and implement a management plan with actions?
- A. Plan
- B. Act
- C. Check
- D. Do
Answer: D
Explanation:
Explanation
The step in the PDCA cycle that formulates and implements a management plan with actions is the Do step.
The Do step is the second phase of the PDCA cycle, following the Plan step. In the Do step, the organization executes the plan that was developed in the Plan step, based on the objectives, policies, and procedures of the business continuity management system (BCMS). The Do step involves implementing the new or improved processes,controls, activities, and measures that are designed to achieve the desired outcomes and performance of the BCMS. The Do step also involves documenting the results and outcomes of the implementation, as well as any problems or deviations that occurred. The Do step provides the basis for the Check step, where the organization monitors and evaluates the effectiveness and efficiency of the implemented plan. References:
ISO 22301 Auditing eBook, Chapter 1: Introduction to Business Continuity Management Systems, Section 1.3: PDCA Cycle1 ISO 22301:2019 - Security and resilience - Business continuity management systems - Requirements, Clause 8: Operation2
NEW QUESTION # 41
Which of the following refers to a specific task products or outcomes that are required in order to complete the project?
- A. Task
- B. Timescale
- C. Deliverables
- D. Function
Answer: C
NEW QUESTION # 42
The probability of a threat or risk to occur is defined as _____________
- A. Risk appetite
- B. Impact
- C. Likelihood
- D. Control
Answer: C
Explanation:
Explanation
According to the ISO 22301 Auditing eBook, likelihood is defined as "the chance of something happening, whether defined, measured or determined objectively or subjectively, qualitatively or quantitatively, and described using general terms or mathematically (such as a probability or a frequency over a given time period)"1. Likelihood is one of the factors that determine the level of risk, along with the impact or consequence of an event. The probability of a threat or risk to occur is therefore equivalent to the likelihood of that event.
References: : ISO 22301 Auditing eBook, Chapter 3: Business Continuity Management System, Section 3.2:
Terms and definitions, Page 23.
NEW QUESTION # 43
Which of the following relates to performance evaluation, audit and benchmarking study?
- A. Organizational Management
- B. Process Optimization
- C. Testing
- D. Evaluation
Answer: D
Explanation:
Explanation
Evaluation is the process of assessing the performance of an organization, a system, a process, or an activity against a set of criteria, standards, or objectives. Evaluation can be used to identify strengths, weaknesses, opportunities, and threats, as well as to measure the effectiveness, efficiency, and impact of the organization's activities. Evaluation can also be used to compare the performance of different organizations, systems, processes, or activities, and to identify and share best practices and lessons learned. Evaluation is one of the key elements of the Plan-Do-Check-Act (PDCA) cycle, which is the basis of the ISO 22301 standard for business continuity management systems (BCMS). Evaluation is related to performance evaluation, audit, and benchmarking study, as these are some of the methods or tools that can be used to conduct evaluation. References: ISO 22301 Auditing eBook, Chapter 2: Introduction to Business Continuity Management Systems (BCMS), Section 2.3: The PDCA Cycle, Page 17; ISO 22301 Auditing eBook, Chapter
5: Audit Principles, Section 5.1: Introduction, Page 65; ISO 22301 Auditing eBook, Chapter 6: Audit Program, Section 6.3: Audit Program Objectives, Page 75; ISO 22301 Auditing eBook, Chapter 7: Audit Activities, Section 7.1: Introduction, Page 85; ISO 22301 Auditing eBook, Chapter 8: Audit Competence and Evaluation of Auditors, Section 8.1: Introduction, Page 105.
NEW QUESTION # 44
Which system / standard brings together all existing standards and a collection of good practices to develop a universal approach to Business Continuity Management (BMS)?
- A. ISO 9008
- B. ISO 27001
- C. ISO 22400
- D. ISO 22301
Answer: D
Explanation:
Explanation
ISO 22301 is the system/standard that brings together all existing standards and a collection of good practices to develop a universal approach to Business Continuity Management (BCM). ISO 22301 is the international standard for Security and resilience - Business continuity management systems - Requirements. It specifies the requirements to plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system to protect against, reduce the likelihood of occurrence, prepare for, respond to, and recover from disruptive incidents when they arise. ISO 22301 is based on the high-level structure (HLS) that provides a common framework for all management system standards. This helps to ensure consistency and alignment with other standards, such as ISO 9001 (quality management), ISO 14001 (environmental management), ISO 27001 (information security management), etc. ISO 22301 also incorporates the best practices and guidance from other sources, such as ISO 22313 (guidelines for business continuity management systems), ISO 22317 (guidelines for business impact analysis), ISO 22318 (guidelines for supply chain continuity), ISO 22320 (guidelines for incident management), ISO 22398 (guidelines for exercises and testing), etc. ISO 22301 aims to provide a universal approach to BCM that is applicable to all types and sizes of organizations, regardless of their nature, sector, or location. References:
ISO 22301:2019 - Security and resilience - Business continuity management systems - Requirements1 ISO 22301 Auditing eBook, Chapter 1: Introduction to Business Continuity Management Systems, Section 1.2: ISO 22301 Standard2 ISO 22301 - Business Continuity2
NEW QUESTION # 45
The collection of corporate information provides evidence on the state of organizational preparedness.
- A. True
- B. False
Answer: A
NEW QUESTION # 46
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