[Feb 28, 2024] 100% Real & Accurate E_C4HYCP1811 Questions with Free and Fast Updates
Self-Study Guide for Becoming an SAP Certified Product Support Specialist - SAP Commerce Cloud Expert
NEW QUESTION # 19
What should you do before you report incorrect software behavior to SAP (third-level support)?Note: There are 2 correct answers to this question.
- A. Test the issue on the customer's SAP Commerce installation.
- B. Document the complete technical environment information of the system where the incident occurred to provide to SAP.
- C. Tell the customer that the reported problem will be fixed in a future patch release.
- D. Reproduce and validate the problem on the standard out-of-the-box SAP Commerce.
Answer: B,D
NEW QUESTION # 20
Which scripting languages are supported by the Backoffice application in SAP Commerce?Note: There are 3 correct answers to this question.
- A. BeanShell
- B. Python
- C. JavaScript
- D. Bash
- E. Groovy
Answer: A,C,E
NEW QUESTION # 21
You see the following entry in the thread dumps while analyzing a system's performance:ajp-8019- 43" nid=183 state=WAITING - waiting on <0x515a41f6> (a org.apache.tomcat.util.net.JIoEndpoint$Worker) - locked <0x515a41f6> (a org.apache.tomcat.util.net.JioEndpoint$Worker)at java.lang.Object.wait(Native Method)at java.lang.Object.wait(Object.java :485)at org.apache.tomcat.util.net.JioEndpoint$Worker.await(JioEndpoint.java :471)at org.apache.tomcat.util.net.JioEndpoint$Worker.run(JioEndpoint.java :497)at java.lang.Thread.run(Thread.java:662)Locked synchronizers: count = 0 How do you interpret this thread dump?
- A. The Tomcat AJP parameter maxThreads is too small to handle simultaneous requests.
- B. The JVM option maxAJPThreads is too small to handle simultaneous requests.
- C. The thread is waiting for an incoming connection.
- D. The system is about to crash because the thread is blocked and cannot perform its job.
Answer: C
NEW QUESTION # 22
Why would you use a JDBC log? Choose Three correct answers.
- A. To retrieve the log from the database
- B. To check how long a query took in milliseconds
- C. To check Flexible Search queries that have been fired
- D. To check the Java classes caller hierarchy by ticking the Enable Trace checkbox
- E. To analyze the number of user connections to the database at various times
Answer: A,B,D
NEW QUESTION # 23
What Does SAP Commerce cloud context-driven services capture? Choose Three correct answers.
- A. Quantity updates in the shopping cart
- B. Outstanding requests from SAP commerce to external services
- C. All customer interaction and behaviors
- D. Click events, order events and address event updates
- E. Data replication events
Answer: A,B,E
NEW QUESTION # 24
How can you avoid bottlenecks in the SAP Commerce Platform? Choose Two correct answers.
- A. Schedule a regular cleanup of the props table
- B. Avoid using the lazy-loading mechanism when coding in the development phase
- C. Switch off relations ordering to improve the performance of the import and the synchronization
- D. Check the average amount of items per second imported by impEx to validate that the cache size is sufficient
Answer: A,D
NEW QUESTION # 25
You are troubleshooting a connection pool issue.How do you investigate this issue?Note: There are 3 correct answers to this question.
- A. Check the configuration parameters related to connection pool.
- B. Request database dumps.
- C. Request heap dumps.
- D. Check the physical connections.
- E. Request console log files and thread dumps.
Answer: A,D,E
NEW QUESTION # 26
You are deploying the OAuth2 user credentials in SAP Cloud Integration.Where do you configure the OAuth Client data?
- A. SAP BTP cockpit|SAP Commerce Backoffice
- B. SAP BTP cockpit|SAP Cloud Integration Web UI
- C. SAP Commerce Backoffice|SAP Cloud Integration Web UI
- D. SAP Commerce Backoffice|Administration Console
Answer: A
NEW QUESTION # 27
Where can you find SAP knowledge base articles (KBAs) to search for known issues?Note: There are 2 correct answers to this question.
- A. SAP Help Portal
- B. SAP ONE Support Launchpad
- C. SAP Support Portal
- D. SAP Community
Answer: B,C
NEW QUESTION # 28
How are bug fixes provided to partners and customers? Choose the correct answer.
- A. SAP Commerce provides SAP Notes with code corrections describing the best way to fix a specific bug
- B. SAP commerce provides a patch release for the extension that is affected
- C. SAP Commerce delivers small jar archives called Hot Fix for the extension that fixes a specific bug
- D. SAP Commerce provides a patch release which contains only bug fixes and security patches
Answer: C
NEW QUESTION # 29
Where can you check the SAP Commerce platform version?Note: There are 2 correct answers to this question.
- A. In the bin/platform/project.properties file.
- B. In the bin/platform/build.number file.
- C. In the command line by running the ant-version.
- D. In the Administration Console.
Answer: B,C
NEW QUESTION # 30
What is a Restriction?
- A. A fragment of the WHERE clause of a FlexibleSearch statement
- B. The WHERE clause of a FlexibleSearch statement
- C. A limitation of the types and attributes a user can see or edit in the Backoffice Administration Cockpit
- D. A way to assign access rights to users and user groups
Answer: A
NEW QUESTION # 31
Which of the following cases should you treat as a support incident? Choose Two correct answers.
- A. A partner contacts SAP Product for assistance with a custom solution
- B. A partner contacts SAP product support regarding a platform with slow performance
- C. A partner needs specialized advice regarding the architectural aspects of a project
- D. A partner requests information on how to customize the backoffice
Answer: A,D
NEW QUESTION # 32
What activity does SAP recommend to escalate an SAP incident? Choose the correct answer.
- A. Contact the Customer interaction center (CIC)
- B. Contact their Customer Engagement Execute (CEE)
- C. Create another incident with very high priority(P1)
- D. Contact the incident processor direct via e-mail and increase the priority of the incident
Answer: A
NEW QUESTION # 33
Which properties can you set to use Service Layer Direct (SLD)? Choose Two correct answers.
- A. Set persistence legacy.mode to False in Core-spring .xml
- B. Set the sld.enabled modifier to True in the impEx file
- C. Set persistence legacy.mode and servicelayer prefetch to False All in the local properties
- D. Set persistence.legacy mode to False in the local properties
Answer: C,D
NEW QUESTION # 34
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