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NEW QUESTION # 22
Ursa Major Solar (UM5) works with local installation companies. The installers need to collaborate with their co-workers as well as with UMS staff.
Which user visibility setting needs to be enabled at a minimum?
- A. Community User Visibility
- B. Portal User Visibility
- C. Site User Visibility
- D. Guest User Visibility
Answer: B
Explanation:
To enable the installers to collaborate with their co-workers and UMS staff, UMS needs to enable Portal User Visibility. This is a user visibility setting that allows portal users to see other portal users who have the same role or a role below them in the role hierarchy. This also allows portal users to see internal users who are above them in the role hierarchy. Portal User Visibility can be enabled in the Sharing Settings page in Setup.
NEW QUESTION # 23
Ursa Major Solar (UMS) noticed that quest users are unable to see images on its customer portal.
Which setting should UMS enable in order for quest users to see the images?
- A. The "Jepson" theme in the Builder Workspace
- B. "Let guest users view asset files and CMS content available to the community" in the Administration Workspace
- C. "Allow guest users to self register" in the Administration Workspace
- D. "Enable Image Connect for guest users" in the Administration Workspace
Answer: B
Explanation:
This setting allows guest users to view images and other content that are stored as asset files or CMS content in your Experience Cloud site. You need to enable this setting if you want guest users to see images on your customer portal.
NEW QUESTION # 24
Universal Containers (UC) updates its Salesforce CMS content often to meet the needs of its customers. The site builder wants to use a template with out-of-the-box components that dynamically update the CMS content on its Experience Cloud site.
Which template should the site builder use?
- A. Salesforce Tabs + Visualforce
- B. Build Your Own (Aura)
- C. Customer Service
- D. Build Your Own (LWR)
Answer: D
Explanation:
This template allows CK to use out-of-the-box components that dynamically update the CMS content on its Experience Cloud site. Build Your Own (LWR) is a template that uses Lightning Web Components (LWC) to create fast and responsive pages. It also supports Salesforce CMS Connect, which allows CK to display CMS content from any CMS source on its site.
NEW QUESTION # 25
The system administrator at Cloud Kicks (CK) has deactivated their Experience Cloud site to do some maintenance and cleanup.
How should the administrator ensure that CK custorners do NOT receive a welcome email when the site is once again active?
- A. Use the new Service Not Available (SNA) feature.
- B. Disable the Send welcome email checkbox for the site.
- C. Use Data Loader to remove all members' email addresses.
- D. Remove all profiles from the site's membership and add them again after the site is activated.
Answer: B
Explanation:
To ensure that customers do not receive a welcome email when the site is once again active, the administrator should disable the Send welcome email checkbox for the site. This will prevent the site from sending an email to existing members when the site is activated. The administrator can disable the Send welcome email checkbox in the Administration section of Experience Builder.
NEW QUESTION # 26
Universal Containers builds a Community on the Customer Service (Napili) Template. The Community Manager needs to add rich content and collaboration capabilities (e.g. feed and publisher) to an existing object page.
What is the fastest way for the Salesforce Admin to do this in Community Builder?
- A. Create an object page, add the components, and publish.
- B. Edit the object page, add the components, and publish.
- C. Install the collaboration Lightning app, add the app components to the page, and publish.
- D. Add a page variation, add the components, set the page as active, and publish.
Answer: B
NEW QUESTION # 27
Universal Containers uses Community to grant business customers secure access to accounts, orders, and invoices. All customers are on a Customer Community License. Universal Containers plans to launch a project management module with the following requirements:* Leverage Chatter for collaboration.* Private project collaboration between the customer and Universal Containers.* Leverage documents, tasks, and events in the project space.* Customers can only see and access their projects. What is the most efficient way for the Salesforce Admin to fulfil these requirements?
- A. Create unlisted groups and add project records to the group
- B. Add private groups and add project records to the group
- C. Use custom objects, record feeds, and control access through sharing
- D. Build a custom Visualforce project space and control access through sharing
Answer: B
NEW QUESTION # 28
Which three Lightning Components are available in Builder when customizing a home page? Choose 3 answers
- A. Related Topics List
- B. Feed Publisher
- C. Home Page Tabs
- D. Search Results
- E. Headline
Answer: A,B,D
NEW QUESTION # 29
Northern Trail Outfitters launched a Lightning Community. Community members report being unable to view the menu option to see their work orders. The Salesforce Administrator has validated the following:
* The user profile has Read access to the Work Order object.
* The user profile has membership to the Community.
What should the Salesforce Administrator verify to troubleshoot this issue?
- A. Work Order is added to the Navigation Menu in Community Builder.
- B. The Work Order component is marked publicly viewable.
- C. Work Order is added to the Navigation Menu in Administration.
- D. The Work Order tile is added to Community Workspaces.
Answer: A
NEW QUESTION # 30
Ursa Major Solar (UMS) has a discussion thread on its Experience Cloud site for customers to provide feedback on the company's latest product release. To help ensure new members understand what the discussion thread is meant for and to monitor their first posts, UMS would like to approve the first post of any new member who has joined within 7 days or less.
What is needed to configure this?
- A. Create a moderation rule with the appropriate member criteria.
- B. Create a Community moderator with Approval permissions.
- C. Create a moderation rule with the appropriate content criteria.
- D. Create a Community moderator with Delete permissions.
Answer: A
NEW QUESTION # 31
What is the benefit of doing this? You have just enabled Portal User Visibility in Setup > Sharing Settings.
- A. Community Managers are able to view all Community Users regardless of the organization-wide defaults
- B. All users with Write access to Cases on their profile are able to see all Cases owned by Community Members
- C. Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults.
- D. Community users in the same community can see each other, regardless of the organization-wide defaults.
- E. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
Answer: C
NEW QUESTION # 32
Ursa Major Solar has a customer portal where both customers and employees can log in to view information about the company. The marketing team has created a special design of their lago and company branding for their Platinum customers, and would like the user interface in the portal to reflect that special design when a Platinum Calculator customer is logged in.
Which functionality should the Experience Cloud manager use to achieve this?
- A. CMS Connect a
- B. Templates
- C. Branding Sets
- D. Themes
Answer: C
NEW QUESTION # 33
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor. DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers
- A. Insurance Agent Portal Lightning template
- B. Insurance agent permission set license
- C. Financial Services Lightning template
- D. Financial Services Community permission set license
Answer: A,D
NEW QUESTION # 34
Universal Containers need to create a Support Community with the following requirements: - Customer and partner users will be members of this community and use the customer community and partner community license, respectively - A customer user should be able to see all cases opened for their account, including cases are opened by their colleagues - Customer users must be able to collaborate with all Community users What two things should a Salesforce Admin do to accomplish this? Choose 2 answers
- A. Create a sharing set on the case object
- B. Select the community user visibility checkbox
- C. Enable super user access for customer users
- D. Set up delegated admin access for customer users
Answer: B,C
NEW QUESTION # 35
Universal Containers builds a self-service Community. They need to delegate moderation activities (e.g. removing flags) as well as editing and deleting content to certain members.
Which two things should the Salesforce Admin do to meet this requirement? Choose 2 answers.
- A. Activate "Allow Members to Flag" for certain members.
- B. Activate a moderation rule for certain members.
- C. Assign the "Moderate Communities Files" permission to these members.
- D. Assign the "Moderate Communities Feeds" permission to these members.
Answer: C,D
NEW QUESTION # 36
Partners at Universal Containers (UC) have given feedback that it takes too long for administrators to create new users or reset passwords for partner employees.
What should be done to help UC with user management?
- A. Implement a limit on new users and password resets.
- B. Recommend partners share user credentials.
- C. Delegate external user administration.
- D. Create a new user form that automatically triggers a process to create a user.
Answer: D
NEW QUESTION # 37
What do you recommend? Universal Containers have launched their Customer Community on the Koa template. Community members have asked your advice for accessing the community on iOS devices.
- A. All users should access a Koa Community via a Desktop browser only.
- B. IOS users should download the OneCommunity app where they can use their regular community login credentials to access the Community.
- C. Navigate to the community URL in the browser and a mobile experience will be automatically rendered.
- D. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher.
Answer: C
NEW QUESTION # 38
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