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ISEB Foundation Certificate in Business Analysis Sample Questions:

1. The following is a list of statements concerning investigation techniques.
a.Questionnaires are an effective way of developing rapport with the business users.
b.Workshops are an effective way of obtaining user buy-in and acceptance.
c.Protocol analysis involves following a user for a period to find out what they do.
d.Scenarios can be used as an effective basis for the development of prototypes.
Which of the following is correct?

A) Statements c and d are incorrect, statements a and b are correct.
B) Statements b and c are incorrect, statements a and d are correct.
C) Statements a and c are incorrect, statements b and d are correct.
D) Statements a and d are incorrect, statements b and c are correct

2. A convenience food manufacturer has undertaken a strategic analysis study and has identified a threat from groups lobbying against the use of packaging for food products. Which of the PESTLE categories would have helped highlight this threat?

A) Technological.
B) Legal.
C) Economic.
D) Environmental.

3. Business Analysis competencies are divided into three groups. Which of the following are the groups of competencies for a Business Analyst?
a.IT skills.
b.Behavioural skills and personal qualities.
c.Techniques.
d.Project Management Support.
e.Business Knowledge.

A) a, b and e.
B) b, c and d.
C) b, c and e.
D) a, d and e.

4. What does the M stand for in MoSCoW?

A) Management.
B) Mandatory.
C) Mission.
D) Must have.

5. Which of the following is an input to the 'Investigate the Situation' stage of the business analysis process model?

A) Business case.
B) Stakeholder perspectives.
C) Terms of reference.
D) List of issues/problems.

Solutions: