IBM Enterprise Storage Sales V4 : C9020-970

  • Exam Code: C9020-970
  • Exam Name: IBM Enterprise Storage Sales V4
  • Updated: Oct 03, 2026     Q & A: 60 Questions and Answers

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IBM C9020-970 Exam Syllabus Topics:

SectionObjectives
IBM Enterprise Storage Product Knowledge- IBM Flash and Hybrid Storage Solutions
- Software-Defined Storage Concepts
- IBM Spectrum Storage Suite
- IBM SAN Volume Controller
Sales Skills and Solution Positioning- Consultative Selling Approach
- Competitive Differentiation
- TCO/ROI Fundamentals
- Feature/Benefit Articulation
Customer Requirements and Alignment- Aligning Solutions to Customer Needs
- Gathering Customer Storage Use Cases

IBM Enterprise Storage Sales V4 Sample Questions:

Question #1

A customer is interested in a DS8870 feature that transfers frequently accessed blocks of data between spinning disk and solid state disk to increase system performance.
Which feature provides this capability?

  • A. Easy Tier
  • B. FlashCopy
  • C. Information Lifecycle Management
  • D. Hierarchical Storage Management
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

A customer asks you if IBM has a self-service cloud provisioning solution.
Which solution should you recommend?

  • A. OpenStack
  • B. Elastic Storage
  • C. IBM SmartCloud Storage Access
  • D. IBM Spectrum Protect
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

What is a customer with storage management constraints likely to inquire about?

  • A. IBM Spectrum Archive
  • B. IBM Spectrum Protect
  • C. IBM Spectrum Accelerate
  • D. IBM Spectrum Control
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #4

Which two IBM storage offerings support OpenStack? (Choose two.)

  • A. ProtecTIER
  • B. FlashSystem 840
  • C. Storwize family
  • D. TS3500
  • E. XIV
Reveal Solution  Discussion  0

Correct Answer: D,E  🗳️

Question #5

A customer has heard that there could be issues with Easy Tier that will cause hot spots to occur with a given tier of disk. The customer already has hot spot concerns and desires a solution that will minimize those concerns.
Which new feature in Release 7.3 will minimize this concern?

  • A. Three tier support
  • B. Balancing
  • C. Limiting
  • D. External virtualization
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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