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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?

A) _service = new RightNowSyncPortClient();_service.ClientCredentials.UserName.UserName = "test"
;_service.ClientCredentials.UserName.Password = "password";
B) _service = new RightNowSyncPortClient();_service.UserName.UserName = "test"
;_service.UserName.Password = "password";
C) _service =new RightNowSyncPortClient();_service.ClientCredentials.UserName = "test"
;_service.ClientCredentials.Password = "password";
D) _service = newRightNowSyncPortClient();_service.UserName = "test" ;_service.Password =
"password";

2. You enter a word in the Manage Search Query tool field "Tune a Question" that Knowledge Advanced does not recognize.
Which statement is true?

A) The tuning process automatically corrects it.
B) You must check if alternative synonyms exist.
C) You must correct the spelling manually.
D) Knowledge Advanced does not accept words that are not in the dictionary.

3. What two factors are responsible for ranking of an answer? (Choose two.)

A) display position
B) number of searches for that answer article
C) number of answers linked to that answer
D) solved count based on customer activity

4. Which two actions must you perform to configure the Social Monitor? (Choose two.)

A) Add or update staff accounts to use profile that include Social Monitor permissions.
B) Addor update profiles to include the Social Monitor permissions.
C) Add or update profiles to include permission to add themes and clustering.
D) Setup a Social Monitor search schedule.
E) Add or update navigation sets to include the Social Monitor navigation button and component.
F) Add of update a list of favorites.

5. You want to create a report in which a row gets highlighted based on a condition you specify and email alerts are sent out when data in the generated report meets the specified condition.
What should you use in your report?

A) Docked filters
B) Conditional linking
C) Data exception
D) Conditional formatting

Solutions: