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Salesforce AI-201 Exam Syllabus Topics:

Salesforce Certified Agentforce Specialist Sample Questions:

1. The sales team at a hotel resort would like to generate a guest summary about the guests' interests and provide recommendations based on their activity preferences captured in each guest profile. They want the summary to be available only on the contact record page. Which AI capability should the team use?

A) Agent Builder
B) Model Builder
C) Prompt Builder

2. What should An Agentforce consider when using related list merge fields in a prompt template associated with an Account object in Prompt Builder?

A) The Activities related list on the Account object is not supported because it is a polymorphic field.
B) Prompt generation will yield no response when there is no related list associated with an Account in runtime.
C) If person accounts have been enabled, merge fields will not be available for the Account object.

3. A company wants an Agentforce agent to update Case records and execute Flows on behalf of support agents. Which security model ensures the agent does NOT exceed the user's data access?

A) System Mode execution
B) Einstein Trust Layer only
C) Running the agent in the user context
D) Public API access

4. Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users to enter a sales order number. Subsequently, the system will invoke a custom prompt template to create and display a summary of the sales order header and sales order details.
Which solution should an Agentforce Specialist implement to meet this requirement?

A) Create a template-triggered prompt flow and invoke the prompt template using the standard
"Prompt Template" flow action.
B) Create an autolaunched flow and invoke the prompt template using the standard "Prompt Template" flow action.
C) Create a screen flow to collect the sales order number and invoke the prompt template using the standard "Prompt Template" flow action.

5. An Agentforce is creating a custom action for Agentforce. Which setting should the a ensure the action performs as expected?

A) Action Input
B) Action Instructions
C) Action Name

Solutions: