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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A consultant is engaged by a nonprofit organization during the planning phase of a Nonprofit Cloud implementation project. What should the consultant consider when identifying the business value of the project?

A) A change in the project schedule will not impact the business value, but a change in the project cost will.
B) The organization's stakeholders define the business value, but the consultant should have a plan to measure it.
C) Increased fundraising performance cannot be considered because there is no guarantee that donations will increase.

2. A nonprofit organization wants Major Gift Officers to use a standardized set of tasks when soliciting a large donation. The Major Gift officers must be able to add tasks as needed. Which Nonprofit Cloud feature should the organization use?

A) Actionable Relationship Center (ARC)
B) Action Plans
C) Actionable Segmentation

3. A Nonprofit Cloud organization has Automatic Person Account Mailing Address Synchronization enabled. A staff member removes the Is Primary flag from a linked address. What occurs to the address?

A) The address is archived automatically and the end date is set.
B) The address is removed from the Person Account Mailing Address field.
C) The address is marked Inactive.

4. A nonprofit is loading 5 million donation history records into Salesforce from a payment processing system.
What should the consultant do to ensure the data load is successful?

A) Disable Data Validation Rules.
B) Temporarily disable TDTM Trigger Handlers.
C) Deploy a Custom Apex Class with TDTM.
D) Create an Apex Test Class.

5. A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier. What are two factors the consultant should tell the system admin to consider?
(Choose 2)

A) A new node tree was added to the role hierarchy.
B) A new Flow was activated.
C) A new customizable rollup was added in NPSP Settings.
D) A new standard roll-up summary field was added to an object.

Solutions: