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HP Selling HP BSM Solutions Sample Questions:

1. Which HP value statement will best resonate with the personas involved in application performance management?

A) Our performance management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
B) Our performance management solution guarantees an error free, heterogeneous application that spans network silos.
C) Our performance management solution optimizes and consolidates tools with the ability to manage most complex heterogeneous environments from a single solution.
D) Our performance management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.

2. Which capabilities of the BSM Application Performance Management solution help customers achieve their goals? (Select two.)

A) business process testing and reporting
B) end-to-end business process monitoring
C) cross-domain event tracking and management capability
D) reduced costs through tool consolidation
E) real user monitoring

3. Which key differentiator supports a capability of the BSM Network Management solution?

A) provides a cross-domain view of the entire IT environment with Operations Manager (i), known as the "Operations Bridge"
B) provides a single pane of visibility for complex, virtualized, and cloud environments
C) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
D) supports Heads-up Display (HUD) for multi-monitoring technology

4. Which statement best links a customer problem to a solution capability for Application Performance Management?

A) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
B) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Run-time Service Model (RTSM)
C) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
D) Problem; how to determine which events matter and which are just "noise" Solution: Operations Manager (i)

5. Which business challenge does BSM Solution address by improving service alignment with business objectives?

A) performance test management
B) maintaining and monitoring the quality of services
C) incident ticket management
D) service desk management

Solutions: