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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. With the release of 1.2 CCR, you now have the ability to have Wallboards. How is the number of unique Wallboard accounts determined?

A) It is equal to the number of licensed Administrators.
B) It is equal to the number of licensed Supervisors.
C) It is equal to the number of licensed Users.
D) It is a separately licensed feature of CCR.

2. Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)

A) Legacy Carrier Card
B) Voice Compression Module
C) IP 500 PRI-U
D) PRI 24/30
E) ISDN-U

3. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323 supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?

A) IP Office SCN
B) QSIG-A
C) QSIG-B
D) None
E) H.450

4. A company just added another hunt group called Sales with several IP phone users as members of the hunt group. All incoming calls go to the day time auto attendant in VoiceMail Pro called DayA A . Incoming calls are starting to have problems with transfers within VoiceMail Pro. When creating a case with Avaya Support, what information should be gathered?

A) Provide Avaya with voicemail call flow database, debugview trace, latest configuration, monitor trace, and a detailed description of the issue.
B) Provide Avaya with hardware platform and version of code, monitor trace, and description of the issue.
C) Provide Avaya with voicemail call flow database, detailed description of the issue, latest configuration, hardware platform, and version of code.
D) Provide Avaya with debugview trace, monitor trace, latest configuration, and detailed description of the issue.

5. A customer would like to use the Microsoft SAM Text to Speech (TTS) engine in VoiceMail Pro to allow callers to listen to order information using a "Speak Text" action in VoiceMail Pro Call Flow. Which license is required?

A) IP Office Preferred Edition
B) Voicemail Pro VB Script License
C) VM Pro ScanSoft TTS
D) IP Office Essential Edition
E) IP Office Ultimate Edition

Solutions: