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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which is the most effective way to assess sales team benefits from an enhanced wireless and security infrastructure?

A) Ask the sales leader to define the productivity improvement gain they need to gain support for a business case.
B) Follow a structured evaluation plan to capture data on productivity, effectiveness, and improved controls.
C) Interview a random set of users, and ask for their informal estimate of time savings.
D) Analyze the work patterns for the top 15% of users according to network access volume.

2. Which behavior is appropriate when discovering requirements?

A) End meetings earlier than planned to show a sense of urgency
B) Actively listen to the customer's comments and effectively take notes
C) Avoid taking notes, since you can always return for a follow up
D) Answer customer questions with details and numbers to convince them you have a good idea about the solution to offer

3. When establishing a current view of your customer, which is an appropriate internal source of information?

A) Article on the customer's new product line, published on an industry web site
B) Service level agreements your firm helped to create, between the customer IT group and business units
C) Financial analyst forecasts of the company's revenue for the next 3 years
D) Websites of partners in the customer's ecosystem

4. Which is the preferred aid to help you structure discovery meetings with customers?

A) IT cost analysis
B) Business case for the last two proposals
C) An article with a checklist showing advantages of your product vs. competitors
D) Strategic questions Asking Framework

5. Which two items are described as part of a business scenario? (Choose two.)

A) Changes in technologies over the past year
B) A step-by-step description of a business event
C) A crisp description in business and architectural terms
D) Job history of key management personnel

Solutions: