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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. DRAG DROP You support Microsoft Lync clients and servers in your customer's company network. All computers are members of a single Active Directory Domain Services (AD DS) domain named contoso.local. The single front-end Microsoft Lync Server 2013 server is configured to support a session initiation protocol (SIP) domain named contoso.com. You configure Lync to support users from a new SIP domain named proseware.net. The users of the new SIP domain report that the Lync client is able to connect to the Lync server only after manual configuration. Users of the Contoso.com SIP domain are able to connect to Lync server automatically, both internally and externally. You need to restore the internal and external automatic discovery features for the users of the proseware.net SIP domain. Which fully qualified domain name (FQDN) should you add to the subject alternative name (SAN) in each certificate request? (To answer, drag the appropriate FQDN to the correct certificate request. Each FQDN may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

2. You support Microsoft Lync Server 2013 servers in your customer's company network. The network includes an Active Directory Domain Services (AD DS) domain and an Exchange 2010 organization. The company deployed a pilot Microsoft Exchange 2013 installation at one of its branches and moved the branch users' mailboxes to Exchange 2013. Lync users from the branch were configured to use the Unified Contact Store. Due to budget limitations, the company has decided to move the users' mailboxes back to Exchange 2010. Before you move the users' mailboxes, you need to change the users' properties. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Run the Set-CsUserServicesPolicy cmdlet once.
B) Run the Move-CsUser cmdlet for every user account.
C) Run the Test-CsUnifiedContactStore cmdlet once.
D) Run the Invoke-CsUcsRollback cmdlet for every migrated user account.

3. You support a customer whose company network contains Microsoft Lync Server 2013. The company has four buildings on a single site. A user reports that when she calls users in another building, the call quality is poor. You receive the Quality of Experience (QoE) report: Which of the following values is outside acceptable limits?

A) Packet utilization: 32701
B) Avg. round trip: 867ms
C) Avg. jitter: 23ms
D) Avg. packet loss rate: 0.21%
E) Receive noise level: -56dBoV

4. You deploy a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. All domain users report that they are unable to use application sharing while they are attending conferences. Voice and dial-in conferencing function as expected. You need to ensure that domain users are able to share applications while they are attending conferences. You need to achieve this goal with the least amount of administrative effort. What should you do?

A) Modify the global policy that allows federated and anonymous participant to download content.
B) Modify the global policy that enables participants to allow desktop and application sharing.
C) Modify the global policy and enable the Allow federated and anonymous participant to take control option.
D) Create a user policy that enables participants to allow desktop and application sharing.

5. You support a customer who administers Microsoft Lync Server 2013 Enterprise servers in his company. The pool named lync.contoso.com is configured with the session initiation protocol (SIP) domain contoso.com. The internal split-DNS domain
contoso.com contains the following records: _gc._tcpSRV priority 0, weight 100, port 3268 dc1.contoso.com_ldap._tcpSRV priority 0, weight 100, port 389 dc1.contoso.com_kerberos._tcpSRV priority 0, weight 100, port 88 dc1.contoso.com_sipinternal._tcpSRV priority 0, weight 0, port 5061, lync.contoso.com _sip._tlsSRV priority 0, weight 0, port 5061, lync.contoso.com EnterpriseCA A 192.168.10.5Admin A 192.168.10.10Lync A 192.168.10.10Lyncdiscoverinternal A 192.168.10.10Exchange2010 A 192.168.10.4OWA A 192.168.10.4DC1 A 192.168.10.3Sip A
192.168.10.10 Users who are running Lync Mobile on their mobile devices report that when they attempt to retrieve calendar information, they receive an error that references a Microsoft Exchange Web Services connectivity issue. You need to ensure that users are able to receive calendar information from Lync Mobile devices. What should you do?

A) Create the following host record in DNS: Autodiscover.contoso.com A 192.168.10.4
B) Create the following service record in DNS: _lyncdiscover._tcp.contoso.com SRV Priority 0, weight 0, port 5061, Lync.contoso.com
C) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 120 to point to DC1.contoso.local.
D) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 43 to point to EnterpriseCA.contoso.local.

Solutions: