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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. DRAG DROP You support Microsoft Lync clients and servers in your customer's company network. All computers are members of a single Active Directory Domain Services (AD DS) domain named contoso.local. The single front-end Microsoft Lync Server 2013 server is configured to support a session initiation protocol (SIP) domain named contoso.com. You configure Lync to support users from a new SIP domain named proseware.net. The users of the new SIP domain report that the Lync client is able to connect to the Lync server only after manual configuration. Users of the Contoso.com SIP domain are able to connect to Lync server automatically, both internally and externally. You need to restore the internal and external automatic discovery features for the users of the proseware.net SIP domain. Which fully qualified domain name (FQDN) should you add to the subject alternative name (SAN) in each certificate request? (To answer, drag the appropriate FQDN to the correct certificate request. Each FQDN may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

2. You support a customer who administers Microsoft Lync Server 2013 Enterprise servers in his company. The pool named lync.contoso.com is configured with the session initiation protocol (SIP) domain contoso.com. The internal split-DNS domain
contoso.com contains the following records: _gc._tcpSRV priority 0, weight 100, port 3268 dc1.contoso.com_ldap._tcpSRV priority 0, weight 100, port 389 dc1.contoso.com_kerberos._tcpSRV priority 0, weight 100, port 88 dc1.contoso.com_sipinternal._tcpSRV priority 0, weight 0, port 5061, lync.contoso.com _sip._tlsSRV priority 0, weight 0, port 5061, lync.contoso.com EnterpriseCA A 192.168.10.5Admin A 192.168.10.10Lync A 192.168.10.10Lyncdiscoverinternal A 192.168.10.10Exchange2010 A 192.168.10.4OWA A 192.168.10.4DC1 A 192.168.10.3Sip A
192.168.10.10 Users who are running Lync Mobile on their mobile devices report that when they attempt to retrieve calendar information, they receive an error that references a Microsoft Exchange Web Services connectivity issue. You need to ensure that users are able to receive calendar information from Lync Mobile devices. What should you do?

A) Create the following host record in DNS: Autodiscover.contoso.com A 192.168.10.4
B) Create the following service record in DNS: _lyncdiscover._tcp.contoso.com SRV Priority 0, weight 0, port 5061, Lync.contoso.com
C) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 120 to point to DC1.contoso.local.
D) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 43 to point to EnterpriseCA.contoso.local.

3. You support a customer whose Microsoft Lync Server 2013 environment includes a single Lync Server 2013 Standard Edition pool located in a main office and four branch offices that are connected by a 3MB dedicated wide area network (WAN) link, with 100 users in each office. The Lync client's IP address is 10.0.0.100. The Lync IP server's address is 192.168.255.2. Quality of Service (QoS) is configured in Lync server for voice to use the differentiated services code point (DSCP) with a value of 46.
Users in the branch offices report poor audio quality during conferences that are hosted on Lync. The results of a network trace include the following information: Based on the network trace, you need to identify the most likely cause of the call quality issues. Which setting should you modify?

A) DSCP value
B) Geo IP
C) MTU
D) STUN port

4. You deploy Microsoft Lync Server 2013 Enterprise Edition and create a pool named Lync2013pool.Contoso.local. You configure the Lync admin URL to be admin.contoso.local. The Front End and Back End roles are installed on servers named FE2013 and BE2013. Your DNS server hosts the following records:
You attempt to open the Lync Server Control Panel and you receive an error message. You need to be able to open the Lync Server Control Panel. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Create the following DNS A record: lync2013pool.contoso.local A 192.168.10.10
B) Create the following DNS SRV record: _sipinternal._tcp.contoso.local SRV priority 0, weight 0, port 5061 lync2013pool.contoso.local
C) Create the following DNS A record: lyncdiscoverinternal.contoso.iocal A 192.168.10.10
D) Create the following DNS A record: Meet.contoso.local A 192.168.10.10
E) Modify the following DNS A record: admin.contoso.local to point 192.163.10.10

5. DRAG DROP You support a Microsoft Lync Server 2013 environment.
A customer reports that they are receiving alerts from the voice gateway and that outbound calls are failing due to no trunks being available. You need to diagnose the issue. You decide to collect performance counters to determine the reason that calls are failing. Which
Performance Monitor counter or counters should you select, on which server or servers? (To answer, drag the appropriate counter and server to the correct location or locations in the Solution area. Each voice counter and server may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

Solutions: