Salesforce Public Sector Solutions Accredited Professional : AP-222

  • Exam Code: AP-222
  • Exam Name: Public Sector Solutions Accredited Professional
  • Updated: Oct 03, 2026     Q & A: 108 Questions and Answers

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Salesforce AP-222 Exam Syllabus Topics:

SectionWeightObjectives
Best Practices and Governance10%- Accessibility and compliance standards
- Performance optimization
- Public sector implementation best practices
Public Sector Data Model20%- Permit and license object relationships
- Constituent and household data model
- Case and investigation management
- Service territory and location-based services
Implementation Considerations20%- Data migration considerations
- User adoption strategies
- Security and compliance requirements
- Integration patterns for government systems
Public Sector Solutions Overview15%- Key use cases and common scenarios
- Salesforce Public Sector Solutions product positioning
- Government and Public Sector industry fundamentals
Government Community Cloud20%- Permitting and licensing capabilities
- GCC features and capabilities
- Constituent engagement features
- Case management for government
Configuration and Customization15%- Constituent engagement portal configuration
- Reporting and analytics for public sector
- Workflow and approval processes
- Lightning Experience customization

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question #1

A customer requires an onsite inspection for every business license application with a retail location. They want to establish a consistent checklist for the inspection, with visibility to the applicable regulatory codes for each checklist item. They also require signatures from the inspected business location owner and the inspector.
What Action Plan Template and target object should be used for this use case?

  • A. Action Plan Template with Type= " Visit Execution " , Target Object= " Visit "
  • B. Action Plan Template with Type= " Industries " , Target Object= " Visit "
  • C. Action Plan Template with Type= " Visit Execution " , Target Object= " Business License Application "
  • D. Action Plan Template with Type= " Industries " , Target Object= " Business License Application "
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for Pass4guide members. You can sign-up / login (it's free).

Question #2

The Department of Disaster Assistance is implementing Grants Management using Agentforce Public Sector.
One of the pain points in the current process is that every grant application reviewer follows a different business process to review the applications received. A solution has been engaged to standardize this process using the Public Sector Solutions toolkit.
What should be the best solution to achieve this task?

  • A. Develop a standard set of processes/guides to coach the reviewers and ask them to follow them without fail.
  • B. Create a guided OmniScript process to define due diligence steps, related tasks, and documents to collect.
  • C. Use a screen flow on Accounts to define due diligence steps, related tasks, and documents to collect.
  • D. Use Action Plans on Accounts to define due diligence steps, related tasks, and documents to collect.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for Pass4guide members. You can sign-up / login (it's free).

Question #3

The Department of Disaster Assistance would like to use eSignature capabilities to send the agreements
/contracts to its customers.
Which eSignature providers are readily available without much coding/configuration using Public Sector Solutions toolkit?

  • A. Adobe Sign
  • B. DocuSign
  • C. eSignLive
  • D. Conga
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for Pass4guide members. You can sign-up / login (it's free).

Question #4

A public sector agency recently implemented Public Sector for Licenses, Permits, and Inspections. The agency now wants to enable analytics to gather key metrics on the number of licenses issued, the number of permits revoked, and the number of inspections made per month. The agency has enabled analytics by turning on the " Enable CRM Analytics " setting. The agency wants to set up administrator users who will create and manage the Analytics for Licenses, Permits, and Inspections app.
What two permission sets are required to set up the administrator users for analytics?

  • A. CRM Analytics Plus Admin
  • B. CRM Analytics LPI Admin
  • C. CRM Analytics Admin
  • D. CRMA for Public Sector Admin
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Explanation: Only visible for Pass4guide members. You can sign-up / login (it's free).

Question #5

The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an error message when creating the Analytics for the Licensing, Permits, and Inspections app. They have verified that their users have the appropriate permission sets assigned.
What is the most probable cause for the error message?

  • A. There are no active Action Plan Templates.
  • B. There are no Violation records.
  • C. Person Accounts have not been enabled.
  • D. There are no Visit records.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for Pass4guide members. You can sign-up / login (it's free).

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