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HP Selling HP EMEA cMPS Sample Questions:

1. Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

A) If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields
B) All exceptions requite deal details and business justification to be sent to the local HP Account Manager
C) If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.
D) Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I

2. What happens to a partner that leaves the cMPS Partner program?

A) They will become a cMPS Maintenance Partner with continued access to discount (SCRP) for existing contracts only
B) They will become HP partner Managed Print Service Partner (HPpMPS)
C) The partner can continue to use the cMPS program for discounts for new contracts for a period of 12 months after leaving the program.
D) They have all existing contracts in the program managed by HP directly.

3. What are the consequences of misusing the HP Channel Managed Print Services program discount? (Select two.)

A) HP will inform all key competitors of the partner about the misuse.
B) All existing contracts of the partner will be reassigned to HP directly.
C) HP will issue a warning letter to the partner, giving 3 months' notice to become compliant with the CMPS program or be expelled for a minimum of 2 years.
D) The partner will pay back all program achievements, such as contractual bonus and Pay For Results (PFR).
E) The partner will pay back the net value of the discounts that HP paid to distribution in order to support the SCRP Program.

4. Which statement is true about a "base plus click" pricing model?

A) The customer pays a fixed amount per month regardless of the pages printed.
B) The fixed costs in the contract are included in the click.
C) The fixed costs in the contract are included in the base, and the variable costs are included in the click
D) The consumables and maintenance kits are included in the base.

5. Who manages the financing of a Channel Managed Print Services Contract?

A) HP Services
B) HP cMPS Partner
C) HP Financial Services
D) HP Partner Account Manger

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