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HP HP2-B119 Exam Syllabus Topics:

HP Selling HP EMEA pMPS Sample Questions:

1. Which functions are available within HP Remote Monitoring (RM)?

A) automatic renewal of the contract, including add-ons
B) proactive fault detection for all printers and MFPs
C) automatic supplies ordering for all HP devices supporting RM
D) reconciliation at the end of the year for the HP Level Pay billing

2. How is the start date set for an HP pMPS contract?

A) The partner enters a contract start date into HP EDP. After agreement on the contract start date with HP, service usually starts within 10 business days.
B) The HP service delivery team agrees on a contract start date with the customer directly and advises the partner through the service portal.
C) Contract start dates are the partner's responsibility, and actioned by sending an email to the HP local delivery.
D) Start dates are automated from HP EDP, and typically 30 days after the deal is set to "won" in the portal.

3. What does the HP Embedded Web Server do?

A) automatically configures settings upon connection to the network
B) automatically notifies the IT department when an imaging or printing device is in use
C) shows which devices are available for printing
D) enables remote management of the imaging and printing device

4. Which methods can a customer use to order HP supplies within an HP pMPS contract? (Select two.)

A) automatically using HP Remote Monitoring
B) using any HP help desk hotline
C) sending an email directly to the HP supplies distributor
D) calling the HP Premium hotline
E) using an HP account manager

5. What key information is available within the HP Service Portal? (Select two.)

A) invoice information on partner or customer by revenue and profit
B) Skype and MSN free dial-up service to the HP Premium Hotline
C) usage reporting (only when remote monitoring is available; page counts by color, paper size)
D) rebate and commission information
E) contract details

Solutions: